Brett Turner American Family Insurance - Walla Walla (WA)

Lance Sawyer I have been with Tyler and his staff for many years. They are always professional and courteous in all my interactions with them. They keep me informed of any changes well in advance and let me know if there are any issues with my policies. I never get any pushy sales pitches. Changing vehicles just takes a quick call and sending a couple pictures. Could not be easier or more pleasant to deal with. Thanks!

Michael Landry Chris has been my insurance agent for the past 3 years. He’s by far the best! If I ever need anything he’s on it. I trust him completely with our home and auto. I have 2 teenagers and about to add a 3rd. He finds the best coverage and the best savings every time. Highly recommended!

Damon Pilgrim I always love going into this office! Amazing staff and two generations of insurance expertise mean you’re going to have a great experience and end up with the right coverage. Highly recommend!

Greg Johnson Savannah is always very pleasant, helpful and professional. She does a great job of taking care of any issues you may have. I recommend to give her a call of you have insurance needs.

Michele I am writing to express my sincere appreciation for the exceptional service provided by my Allstate Insurance agent, Shayla Girdner. Her willingness to go the extra mile and her top-notch customer service have truly made a difference! She has been incredibly responsive, knowledgeable, and attentive to my needs. She always takes the time to thoroughly explain my coverage options and answer all my questions ensuring I understand every detail and feel confident in my choices. Her dedication to providing personalized service is evident in every interaction. Shayla is always there with a prompt and helpful response. Her professionalism and genuine care for her clients set her apart, and I am grateful for the peace of mind she has provided me. Thank you for your outstanding service and for consistently exceeding my expectations. I highly recommend her to anyone in need of insurance services.

Tracy I had to rebuild my policies so I went into the office and was greeted by Maura at the 40th Ave, Eric Silvers office. She had a welcoming greet and assisted to my adjustments immediately. I was out of there quickly and satisfied with my new quotes. Maura did a great job, was honest and I felt totally comfortable doing business with her. Great experience!

Mad Max I had AAA roadside assistance for years, but there were some things. Maybe I didn’t realize or things that changed, I now have canceled my service with them. The following are a few areas of serious concern for me. 1. They do not deliver diesel fuel, they were willing to come and told me to a fuel station within about three hours, which was unacceptable. 2. On two separate occasions, I called in for roadside assistance and they could not help me because they had no one to service that area and I was within the parameters of our contract. One of these times was in a life-threatening situation and they chose to leave me stranded. I was north of Fairbanks, Alaska near the Yukon river which normally has a fuel station at the bridge, it was closed. I did not have enough fuel to get where I was going. It was winter time at about 50° below zero, after assessing the situation, I decided to conserve the fuel that I had left And just park idling which would give me more time with the heater running. I called AAA and they would not come and get me because they said I was not out of fuel yet, I tried to explain to them the situation and they said they would not help me, they told me to drive until I ran out of fuel, then call them, yet it would take them at least four hours to get to me leaving me in a car not running in 50 below weather. This is unacceptable. They’re putting pennies in front of somebody’s life.

Debbie Jacobsen I have been going to to heritage financial for many years. Nothing but positive! Thank you Sharon!

Soosi Day I connected with Mr.Dawson on a "cold call" and was impressed with his professionalism and the time and care he took to get to know me and my needs. He was able to save me almost $3,000 a year on car and homeowners insurance. I feel confident he and Allstate will be there for me and any future insurance needs I have. I highly recommend him.