1 /5 Alex Jones: I have had insurance here for a while. I needed to provide some information to them to get a new policy and I didnt have the information on me and certainly didnt have it memorized. I didnt know I would be asked the question. The woman that answers the calls, but isnt an insurance agent, literally laughed and said "ya well that would be important." She said it really sarcastically. Really? There are 100 other places I can go for insurance and not deal with with rude people. I decided to go elsewhere and ended up saving about $10 a month over their quote and the service was great!