Puget Sound Insurance, LLC - Puyallup (WA)

Kevin Wheelock Mark and Mary-Carol have been my agents for years. Great service, always helpful. Highly recommended.

sreehari v c It was a seamless experience working with David at Heritage. David was diligent, walked me though the options and found me something that worked well for me. I would highly recommend David to anyone who is looking for a home insurance.

Mad Max I had AAA roadside assistance for years, but there were some things. Maybe I didn’t realize or things that changed, I now have canceled my service with them. The following are a few areas of serious concern for me. 1. They do not deliver diesel fuel, they were willing to come and told me to a fuel station within about three hours, which was unacceptable. 2. On two separate occasions, I called in for roadside assistance and they could not help me because they had no one to service that area and I was within the parameters of our contract. One of these times was in a life-threatening situation and they chose to leave me stranded. I was north of Fairbanks, Alaska near the Yukon river which normally has a fuel station at the bridge, it was closed. I did not have enough fuel to get where I was going. It was winter time at about 50° below zero, after assessing the situation, I decided to conserve the fuel that I had left And just park idling which would give me more time with the heater running. I called AAA and they would not come and get me because they said I was not out of fuel yet, I tried to explain to them the situation and they said they would not help me, they told me to drive until I ran out of fuel, then call them, yet it would take them at least four hours to get to me leaving me in a car not running in 50 below weather. This is unacceptable. They’re putting pennies in front of somebody’s life.

Randy Nielsen Excellent service Marry found us insurance at a lower cost ,very personable ,Marry has us several choices had all the information quickly and was a great to work with

Jessica Aeschliman Tim Smith was very helpful when he recently helped me with my home and auto policies. Not only did he help me save money, he ensured that I didnt loose any coverages. He provided me with an abundance of information helping me to understand my policies. I extend my gratitude to Tim for his patient support, and I now feel more secure knowing that we are properly covered.

Mollie Houser Oh my goodness, Mac Romney is a saint from heaven. He is so helpful and knows exactly what I want/need before I even have to think about it. I have no idea where to start with insurances at all and he led me in the right direction for a much better price then anywhere else I asked. Such a kind honest person, I truly feel safe with Mac being the person to help me in these stressful situations. Rare to say that about people these days but Mac Romney is truly the exception. Can’t say enough good things about this guy, don’t waste your time like I did and call Mac first.

Shanelle Nuuanu My partner and I have been customers for 2yrs. We have never had any issues or complaints. Customer service is always quick to respond, always helpful, and gets what you need done. Shout out to Service Representative Alexa Gilleland for her hospitality, for being readily available to answer any questions, for making the process quick, easy, and pleasant. Customer satisfaction at its best. Mahalo and thank you for quickly setting up our concurrent tenancy for both apartments.

Heriberto Aguilar I’ve had this Insurance for several years and they’ve been consistently excellent. From the ease of getting a doctor’s appointment to handling claims, everything is straightforward. They continue to impress me with their excellent customer service and coverage.

Rosie Gies I wanted to give a shout out to Craig Bronson. Without his help in advocating for me with the representatives at Aflac and helping me navigate the appeals process over this past year (2023) it would have been near impossible to get the benefits owed to me. So to say I’m grateful for all his help would be an understatement. Thanks to all the Aflac reps as well for all their time too.

Reed Leisinger This is a Top Notch firm. Tom is awesome at serving his clients with professional service and has clients best practices and interests in mind. I highly recommend his office for financial needs to everyone. He is kind, thoughtful and very knowledgeable.