Central Agency - East Wenatchee (WA)

Carol Fridley Country Financial treats you like family not just a client. They go out of their way to find you the best coverage for your needs and you can actually speak to a person not a computer. Ana did an outstanding job assisting me with my policies.

Rick Pittser I have been with Klinefelter Insurance Group for around 15 years. I stay, because Jill is super knowledgeable, and is very diligent about getting me the best rates, and her customer service is outstanding! I really like that Jill is always available if I need her, is quick to respond, and her staff is super friendly. Everyone goes out of their way to provide top-shelf customer service! Thank you, Jill!

Lynndys Stahli They took good care of both me & my car when I backed into a tree. My only complaint is I didnt buy the insurance that would have give me a rental car. I recommend that everyone get that too.

Bentley Dempster I have been with Kevin Wasson American Family Insurance for almost 13 years. Always great service, I never have had to wait on hold for my call to be connected, I get to speak with a real human, who speaks my first language intelligibly, (I speak English, Im not sure if they have any multi-lingual capacity for service, but I would not be surprised if they at least have someone who can speak Spanish fluently, because there are many Latina people in this area). Great business, no bad or unsatisfying experiences. Highly recommended.

Maddie I am truly impressed by everyone in Sheila’s office. Each person I have spoken with has been helpful, professional, quick and most importantly accurate. I worked for State Farm and can say that this team knows their business and it shows. They’ve made time to work with my chaotic schedule and have been the best experience that I’ve had dealing with insurance. Jenna got us an updated quote same day and transferred over within 24 hours. Catherine called us after hours to help resolve an issue which was totally unexpected. Thank you!

Edwin Shoutout to Clemencia. She was quick, professional, and a pleasure to work with. I would highly recommend her!

Cynthia Mercer Wowsers! The Diaz agency helped me with my auto, homeowners, and life insurance policies. I was so thankful that they offered me life insurance, and even made it a quick and painless process for me. I signed up for auto pay so I can set it and forget it, and they reviewed all of my coverages in a way that made it so easy to understand. Grateful to them for taking their time and not rushing me, and for helping my mom get her policies set up! Best agency ever!

eddie K Sam is beyond helpful and willing to go the extra mile to get any/all questions answered. He’s helped me get my wife added to my vehicle with easy and was extremely painless. He guided me through the process and showed me different outcomes if certain options were chosen. 11/10 would recommend Sam as your insurance guy!

Adam Lang Kevin and his team saved our family $6,000 this year in health insurance premiums. Besides the premium savings, the policy they found has no deductible (only copays). Compare that to the $11,000 family deductible on the plan offered by my new employer (at $500 more per month), and you can see why I am proud to write this glowing, 5-star review for Kevin and Riverbend Insurance. Beyond the savings, Kevin was able to answer all of my questions and walk me through various scenarios (lots of doctor visits vs. few, specialists vs. regular visits, emergency care, etc.) in terms of plan and cost. Im the type of person who wants to understand all the details, which Im sure annoys many professionals. Kevin was incredibly patient and actually seemed happy that I wanted to have all our ducks in a row before pulling the trigger. I also had to follow up a few times after buying the policy to make sure I was clear on payment and policy number. His team answered the phone the first time I called and was able to answer my questions. Id recommend anyone who is looking for a better insurance rate to call Riverbend and let Kevin and his team do the work to find the best deal

Shawnna kowalchuk Julisa Thank you so much for your patience and understanding. Your a rock star. I needed insurance so I called numerous places she gave me the best quote and when I couldnt get insurance that day she continued to reach out and help me set up my policy as soon as I was able to afford it. She was patience and kind even after stating I planned on going threw a different company. However Im glad I stuck with her instead.