Fred Meyer Jewelers - Redmond
Jill OBrien-Dawson The love of my life bought me a beautiful ring for Valentines Day. I loved everything about it. Thankfully he also bought the warranty that is offered. Eight months later one of the smaller diamonds fell out. No problem - it happens. Because we live in Bellevue we took it to that store for repair. The lady behind the counter refused to repair it as we did not bring it in for the six month adjustment. We did not do this because we were not given that piece of the warranty paperwork that stated we should bring it in. Its a separate document. She suggested that we take it to the Redmond store to see if that manager would be willing to help us. One look at the warranty paperwork we did have, he immediately said yes. He was kind, courteous and professional. Thank you Erik! You are a great manager for Fred Meyer.



