Backholm Insurance Agency - Montesano (WA)

Kristin Boston Kathy Bader helped me finally get life insurance. She was kind, professional and explained all my options to help find the right policy for me and my needs. I felt like she truly cared about me and even helped with options for covering my grown son. I feel blessed to have met and worked with her.

David Harry Good prices and helpful service. They suggested that a per mile policy would be less expensive for our family and never complain when I ask them to change policies between per mile as bd unlimited.

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Valeria Miranda Hernández From start to finish, the service here is excellent. They worked with me to customize a policy that fits my needs perfectly. It was so easy and they answered all my questions along the way.

Diane Peters The online app is easy and useful.

Pam Rich Amanda Shimizu is a wonderful agent.

Dreama Greer Doug has been our Insurance Agent for over 30 years ! He has always been there for all of our insurance needs and has taken amazing care of our family. Thank you Doug Schmidli and we appreciate you so much. Dreama Greer

E Wco Washington Health Insurance Agency is so great! Lisa and Whitney are very helpful as well as the entire team! Lisa specifically helped me and my husband find a plan that would work for our situation and family when we were at a loss and were trying to navigate the health exchange. She made me feel full confidence in the choice we made once we went over all our options. She understood our situation specifically and found a solution that suited us well! Please do not try to navigate the health insurance ecosystem alone if you need help, and dont allow yourself to become frustrated! Call Lisa and the team! Im sure someone will be able to make your day!

Dana Garcia Paul was very thorough while I was comparing options. I needed something that worked with my existing doctors and he found a plan that supports my health care network.

Isabel Lindsey Nice customer service. Really helped me understand my insurance coverages. Will take the the time to meet in person.