River City Northwest Insurance - Spokane (WA)

Jama Llama Kirk and Katie are always available to problem solve on my behalf for all of my insurance needs including life, auto, home, umbrella, etc. They are eager to research the facts to find the best insurance solution. I highly recommend them.

Arleth Bueno Working with Hailey was a relief. She was honest, thorough and patient. She explained all the fees up front.

Patrick Mulcahey After years of disappointments — agents impossible to contact, brokers misrepresenting insurers, companies that would take my money but not take a phone call, costs jumping sky-high without any claims or any explanation — I think I finally have the policy we need at a cost that makes sense. Thaddeus at FloodSmart accomplished that for me in two days. Two days.

Shirleen Travers My Ford Explorer was declared a total loss after being rear-ended, and once again, my State Farm agent, Robert Castaneda, came to the rescue! I am incredibly grateful for his swift action and exceptional service. From the moment I contacted him, Robert was highly responsive and attentive to my insurance needs. I urgently needed an insurance binder for my new vehicle and a temporary auto ID card, and he ensured everything was handled promptly and efficiently as I received everything I asked for immediately in email. Roberts professionalism and dedication were evident throughout the entire process. He took the time to email me my temporary auto ID card and thoroughly explained all the details of my insurance policy. His expertise and knowledge were truly impressive, making what could have been a stressful experience completely seamless. What stood out the most was Roberts genuine care and concern for my situation. He treated me with the utmost respect and made me feel like a valued customer. His personalized approach and willingness to go the extra mile made all the difference. Thanks to Roberts hard work and commitment, I was able to get my insurance binder and temporary auto ID card, allowing me to drive my new vehicle with peace of mind. I highly recommend Robert Castaneda to anyone in need of insurance services. He is a true professional and a credit to the State Farm team.

Donna Johnson Allstate always answers my calls and solves my problems. I May be paying a bit more but having a local office to communicate with is worth every penny. Staff in Port Angeles is competent and knowledgeable, friendly and nice. I wouldnt trade them for any phone or computer-only company. We have several cars, RV and our home under the Allstate umbrella. We are very satisfied.

michelle Bleau I have to give Kristi Marchand 5 stars on all fronts. We moved to Omak from Ohio in 2002 needing to start everything over. Kristi made that process seamless. Over the years Kristi has gone out of her way to help us with any claims, questions, concerns. I can say that in 20 years her dedication, kindness and knowledge base has never wavered. That is a very rare quality. My family recommends Kristi to anyone without any reservation.

Tyler Reese Steve has been a great agent, and he make sure I have the best insurance coverage at the top rates. Whenever I need a change made to my insurance, I give Steve a call and he is right on it within minutes. I highly recommend Steve Sanelli to anyone out there looking for a reliable insurance Agent.

Natale Welsh I have had State Farm and used David Varelias office for just about my whole adult life. Unbelievable customer service, and they treat you like a family. Especially working with Dan. He helped me through my teenage son’s driving challenges and was so understanding and supportive! I really appreciate the care I received and will always recommend them to anyone I can!! Thank you all for being so great!!

Ma Jack I had the best experience purchasing auto insurance at an incredibly fair price. Agent Ryan was extremely helpful, especially when I needed to move my pickup date two days earlier than the insurance start date. I urgently needed a new plan, and he managed to get everything done within just one hour. Thanks to him, I was able to pick up my car on time. On top of that, he also helped me cancel and get a refund for my previous policy. Truly a kind and professional person.