Asotin Community Center - Asotin (WA)

Dennis D. Hull Being a recipient of government benefits had me concerned about my eligibility for a bad credit loan from a benefits direct lender. To my surprise, this company not only approved my application swiftly but also provided flexible repayment options. Now, I can manage my debts responsibly and embark on the journey to rebuild my credit.

Beth Great to find your home town bank available when your out of town. Drive up available...lots of parking space provided as well. Little resting spot while you wait for the ferry

J H I started with inherited funds in a ML branch in Idaho; that branch sucked. Then I transferred all accounts to a ML branch in Federal Way; that branch was awesome. Then the Federal Way branch was merged with the Tacoma branch. (It is my understanding that almost all of the ML employees from the Federal Way branch quit shortly after the merger.) I haven’t asked much of the Tacoma branch - keep my funds where they are and make disbursements when I request. They have failed on the disbursements. The previous disbursement took far longer than it should have - they had cash on hand for several business days before they initiated a transferred to my bank - only after several of my voicemails inquiring about the status of the disbursement, and they never called back to give me any status reports. And, that disbursement was in the wrong amount: I asked for X gross and Y net after taxes; I got Y gross and Z net after taxes. The current disbursement appears to be headed in the same direction. I called and asked for a disbursement (Day 1); the following business day they sold some investments to have enough cash (Day 2); two business days to settle (Day3-4). Cash is on hand. It is now business Day 10 and still no indication of a pending transfer to my bank. I’m counting business days - not weekends or holidays. This time I’m not calling to inquire - I want to see how long they forget to do their job. And, if they aren’t doing the simple task of disbursements, what else aren’t they doing?

veronica ramos Amazing customer service. I had left a review because I was upset the bank had closed and had a actual manager call me and tell me they are now open. Amazing for a person to take the time and reach out and let customers know they are back in service. was so frustrating when the closed cause I had to do my banking somewhere else but I’m definitely going to return. I’ve had this bank for more then 30 years and know my bank account number by heart. The area of the bank is so convenient cause it’s on the right side of the street on my way to work. Next to everything u need one stop shop.

Tonja Foster I have moved around a lot in my life and have used many different banks. The people at this bank are memorable due to their willingness to help and solve problems. I want to give a big shout out to Bert, Diego, Nikki, and manager Kristina. These folks are top-notch in my book.

Edith Harrison Matt, the Branch Supervisor, extended to me his professionalism and patience. He made me feel comfortable with the options that were presented to me and I was not pressured to commit to anything. He took the time to answer and clarify the many questions I had. I will recommend Qualstar CU and Matt to all my friends and family. Thank you Matt!!

Shelley T. Mitchell W. was so wonderful and kind. We came about half an hour before closing to make a check deposit and he was so helpful and friendly each step of the way. Bank of America should feel so happy to have someone like him representing their bank.