Zales - Pasadena (TX)

5 /5 nina tamez: Yessica was amazing! Helped me and finance try on all the wedding bands and had great advice and patience. Amazing sale experience!! We will be back for sure!

5 /5 Chad Fisher: Yessica and Miguel are awesome and helped us out tremendously. They definitely earned my trust when fixing an issue that happened at another Zales store. I was disappointed with my last interaction and they made things right. Great work team and thank you.

5 /5 Bryan Garcia: Miguel was absolutely amazing!! He was patient, going above and beyond to help me create an engagement ring for my partner. The team here was very welcoming and well mannered. Amazing customer service and Miguel was very clear and explained everything perfectly. Thank You guys so much!!!

1 /5 RAQUEL VIRGINIA: However, after doing some research, I discovered that the diamonds they sell are not real, despite the staff making vague claims about their quality. While the pieces are visually appealing, they are overpriced for being artificial stones. If youre looking for costume jewelry, this might be an okay option, but if you want genuine diamonds, I’d recommend shopping elsewhere. Transparency is key in the jewelry business, and this store could do better in that regard. Oh and the Representative accused me of shaving the prongs down. Im like I have 3 rings all from Zales under warranty. Why would I want to mess up my wedding ring. My Vera Wang wedding ring. I hate this store Im glad I have insurance to replace my fake diamond

5 /5 Rachel Fint: Yessica was such a big help. She was friendly and willing to show me what ever I asked to see. Both her and Miguel were wonderful!