5 /5 Gen Thomas: I came to the store to have my ring cleaned and there was some issue with the system, so my information couldnt be found. Marla, who helped me with the ring cleaning, was incredibly helpful. She did clean the ring despite the fact that my info was never found, gave me her phone number so I could just text her my receipt without having to go back to the store. Its always pleasant to work with professional and friendly staff members especially after I had a not so pleasant encounter with a staff member at the same store a couple of years ago, who told me I could not enter the store although I had a mask on (this happened during Covid 19) and essentially shooed me out with her hand gestures.
Once again, I would like to thank Marla and Im looking forward to going back to the store and working with her.