Universal Insurance Agency - Garland (TX)

Nonya Biz No points ,never any accidents or claims. Ever... Yet they still raise my price 1000. Yes 1000 a year for the last 3 years. Greed, 30 years with them. And Im stuck because others are started to raise the prices also. So much for loyalty and no claims.. I feel they should NOT punish the customer who is a good driver and has zero claims.. Whats the point of being a good driver and a loyal customer? Cant imagine if I had a ticket or needed to actually use them for a claim. I can not afford this much longer.

Tony D Fiona works hard to ensure her customers receive the best coverage at the best cost. She is also always available to address any questions whether at renewal time or when a loss occurs. I would highly recommend her to anyone!

Megan Mcdaniel Todd was incredibly helpful and made the insurance process smooth and stress-free. He took the time to answer all my questions, provided great recommendations, and made sure I had the best coverage for my needs. Highly recommend his services!

Atiq Hasan Highly recommend working with Andrea Carmona! She was very helpful to us! Thank you!

Mirna Martinez Thank you Wendy for helping us get the best rates for our Auto Coverage, the process was fast and smooth.

Juan Aguilar 5 stars to Agent JAVIER GOMEZ!!! Very patient, he explained us everything and answered all questions!!! Highly recommended

Hannah Leigh I was very pleased with the service I received from Winter at the Palestine location. She was able to save me over 300 dollars on insurance and made the process so easy. I will definitely send people her way and continue my business with them.

Angie Harley I am really impressed with the quality of service sylvia does at the front office for amax. I appreciate the way she conducts business , I am pleased with the excellent quality of service. Thank you Amax!!!! this is what you need at your front desk at all the other locations. Strong peoples skills ,hard work, and service with a great attitude!!!

Robert Serna If y’all guys need help, ask for Corina. I love State Farm, but if she didn’t work there, I probably wouldn’t have it.

Juan Hernandez Maria Rivera helped me with my auto insurance that Mr Cipraino provided me very helpful 5 star service