Town & Country Insurance Agency - Borger (TX)

Joel Ramirez Working with Guadalupe Serrano at Fiesta Insurance was truly one of the best customer service experiences I’ve ever had. Even over the phone, she made everything fast, easy, and completely stress-free. I wasn’t expecting much after being quoted insanely high prices by other companies—some wanted to charge me triple just because of my record. But Guadalupe was different. She was kind, professional, and incredibly helpful from the very start. She didn’t waste any time, didn’t make me feel judged, and immediately started looking for the best option for me. In just one phone call, she managed to find me an excellent policy at a price that was actually affordable—something I thought was impossible given my situation. She explained everything clearly, answered all my questions with so much patience, and made sure I understood the coverage. I felt like I was talking to someone who genuinely cared and wanted to help—not just make a sale. I’m beyond grateful for her help and still can’t believe how smooth and quick the whole process was. If you’re looking for car insurance—especially if you’ve had trouble because of your record—do yourself a favor and call Guadalupe. She’s a true lifesaver and a rare gem in this industry. Highly, highly recommend her to everyone!

Micheal Jackson Paul has been an outstanding partner throughout my entire business insurance process. My closing date moved several times, and Paul was not only patient with all the changes but when I needed him on short notice with only a two-hour turnaround, he immediately jumped into action and saved me. He’s professional, responsive, and goes above and beyond to make sure everything is handled smoothly. I highly recommend Paul and his team to anyone looking for a trusted advisor in business insurance.

Steven Olivas Ric Rivera is a scam artist I asked him for a quote on home insurance when I went with another insurance he billed me $350 forged my signature and then sent that fake bill to collections to try and ruin my credit. Luckily I had the current insurance policy start date and could prove I never went with Ric Rivera. Beware slick Ric Rivera he will try and bill you for doing nothing. Midland TX please do not ask for a seeming less free home owners quote. Anyone moving into Lonestar II beware.

Stef Ramirez Derek is absolutely amazing, being a single mother you can never be too prepared. He guided me through the process with ease while simultaneously ensuring I was comfortable with the next steps. He asked many questions to make sure I understood every aspect, life insurance can be a scary thing when you don’t know the ins and outs! He assisted me in finding coverage within my budget but also ensured my child would be taken of financially. He put my mind at ease, I definitely recommend Texas Farm Bureau and Derek specifically. Thank you for helping my family be prepared for the future.

Jesse Hull Willo is awesome he sit and talked to us And took the time to listen to what we needed in a insurance company

Jeremiah Glenn Sapp insurance has been taking care of my home insurance needs for over 20 years always kind courteous and helpful I would definitely recommend

Alejandra Cortez Excellent experience from start to finish. They got rid of unnecessary coverage and customized my auto insurance to fit my driving habits.

Brittney Curtice Love her she does such a great job and saved me lots of money!! Great customer service! 10 out of 10 recommended!!!!

Joe Cole We found out wed been paying more than twice as much than we should have for our homeowners insurance with Allstate. We tried to switch to Progressive Homesite so we could bundle with our auto, but they denied us because our home value was too high. A quick google search turned up Brandes as a trusted and highly reputable insurance agency right here in Flower Mound. A quick email and a few back-and-forth replies and we had a new policy sorted for less than half what we were paying. Super efficient, straightforward, and excellent communication.