5 /5 Hannah Black: I can’t recommend this business enough! Carlos is wonderful! He has not only saved us hundreds of dollars, but he actually cares about his clients! Carlos always responds quickly to any questions me or my husband have. He is always respectful and is happy to explain details if we need clarification without be condescending : ) We had our apartment flood shortly after changing our insurance to Progressive through High Plains and Carlos was with us all through the process. We were worried that our insurance would be dropped since we were new with the company, but every person we dealt with throughout the entire ordeal exceeded our expectations! This is a quality company!