1 /5 SM10: I have been with TX Farm Bureau since 2001 and then all of a sudden they started going up on our car insurance every month. Which I still haven’t figured out how that was legal due to the fact that we had a 6 month policy. So I found another insurance company for our cars. Then our house insurance started going up and this last time they told me the upcoming policy was going to go up almost $1000 more than what it was before. I cancelled the policy before the new one began, but my mortgage company had already sent out the payment. Once I cancelled, I assumed TX Farm Bureau would send the money back, but they didn’t and that was 4 weeks ago. I’ve requested a refund, but have yet to hear back from TX Farm Bureau. I don’t know if it’s just the Temple office or just TX Farm Bureau in general now, but it’s as if everything ethical has gone out the window. I use to love this company, they always took care of us. It makes me sad that this is what it has come down to.