Deborah Wolfgram - State Farm Insurance Agent - Frisco (TX)

Edgar Reyes Great customer service specially Jennifer C and Valerie Ramos were great helping me out with all my questions

P L Jessica at Flor Insurance Group was tremendously helpful in finding the best home insurance plan available for me, which resulted in significant savings compared to my previous plan. I was impressed by how efficiently Jessica responded to my request for a quote, as well as how thoroughly she explained my coverage while walking me through each step in the process. Thank you for your excellent customer service!

Geraldine Jackson Purchasing home insurance was a breeze with this company. Their rates were competitive and the service was outstanding. The knowledgeable and attentive representative made the process a pleasure. They addressed my concerns, explained everything clearly, and handled the paperwork efficiently. What truly impressed me was their quick response. Their dedication to customer satisfaction is evident. I highly recommend this company for their rates, service, and commitment to their customers. Thank you fit a fantastic experience!

GEM Very good experience A+ great customer service. Glad I’m doing business with them.

Richard Bradshaw Awesome agent and he knows what he is doing and is great to work with!

Joel Bishop Kirill Boulatov is the best insurance agent Ive ever had. Hes taken the time to know my wife and me personally and to understand our needs. He has always been responsive to my emails and phone calls. In 2022, we had a claim for roof damage resulting from a bad storm and the adjuster was prompt and handled our claim very professionally. Im very happy with both Texas Farm Bureau as our insurance company and with Kirill as our agent. I recommend both without any reservation.

Michael Latham Brent Hickman has been my long time agent for Farmers Insurance for auto insurance and home property ( hazard ) insurance. Hes been able to find and extend the best rates for both policies. Always the best customer service one can provide. Thanks, Brent for over 20 years of service.

Charles A. Blaylock Jackie went above and beyond to help me understand what needed to be done with my claim. Definitely will stay with Progressive from now on.

Randy Matz Made promises and not only failed to deliver them but inexplicably failed to return any of my attempts to contact him. He put me in a position where I needed him and then left me high and dry. I still dont know what happened..unfortunately I cannot recommend.

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!