Flor Insurance Group LLC - El Paso (TX)

Whitney Hampton I havent had a good experience with this group. Policies get cancelled because a lack of follow-thru and errors made. Time management, and due diligence does not seem to be a strong suit for this team.

Sandra Conn Great Agent and staff, will have our business for many years.

Shari Guidry Very nice contemporary office. Staff is very knowledgeable and attentive. If you need help enrolling in your Medicare, you should visit this office and let one of the brokers give you a no cost comparison.

John Doe Kristy lewis was great help and she was very professional and fun to be around definitely five stars

Lupe Garcia They will work with you

Mary G If you value your vehicle, dont get insured here. Yes, its cheap, but it also comes at a high cost when involved in an accident. They will willingly try and screw you over and not pay or underpay you. They will also make anything and everything as impossible as possible. With so many tools nowadays to do just about everything, its so bizarre that we have to come in to update paperwork, or for them just to get a damn signature like people dont work for a living. Whatever happened to docusign? No other insurance company pulls this kind of bullshit. Just a tactic to keep charging you because they know most people cant come in in time.

Ray Robertson Very pleasant and knowledgeable ladies.

Tricia Ricketts I had used the same insurance company for years. When I had to make a claim I discovered I had just a basic policy that didnt cover anything and my agent was like oh well sorry about that. I called RJ and he listened to my concerns. He went right to work letting me know what I needed and what would cover my business the best. He wrote things out so I could understand and explained a lot so I could look over things when I had time. He checked in with me not being pushy just seeing if I had time to look at things and decide. I gave him a day when I could get it taken care of and we got it done with in a few hours. I also had issue with my Auto insurance almost doubling so I had him look at that for me as well. He found things I didnt need and also found me better coverage and a lower price. I like I was treated like a person and not just $$$$$.

MissE Haworth Our Agent is very prompt and diligent to find my best coverage in a very short time frame. The owners of the agency wrote a personal greeting card over the Winter Holidays, That is customer service I havent found in a long time. Thank you Herron Family/Brightway and Eric Stimmell, Agent.