Quality Auto Insurance - El Paso (TX)

1 /5 Fendi Flex: The first time I went there, Mariana went above and beyond to help me. She put effort, time, and patience into my situation. She made me feel like a valued customer. I thought in that moment I had found a company I planned on staying with because of that interaction alone and oh wow, how that all changed. The second and third time, it was like I was talking to a whole new person. Very little effort to even try to help me. She had a careless attitude and a "I dont care" look in her eyes. She acted like she had better things to do even though she was just sitting at her desk talking to her coworkers. I even decided to try a fourth time and it was the same situation. Bare in mind, I have been nothing but respectful and grateful with them. I never made things complicated for them. Never complained. Never treated them bad. Yet I get treated like I am someone worthless. I am very disappointed on how things changed once I became a customer. I hope this is not the same for everyone, but I myself would not recommend this place to nobody.

5 /5 Monica Villa: Always geat customer service and excellent prices.

1 /5 Jessie Potter: The worst place ever. They are a bunch of liars. You go there to have your car insured and what they do they give you the policy for 6 months and monthly you have to pay them they only report the payment for the first month and for the rest of the month you are uninsured and once is time to renew your insurance they change the insurance company and they do the same thing, if u have insurance with them I would suggest for you to call the number of the insurance companie that is insuring your car to make sure your vehicle is insure, thats how I was able to find out that my vehicle wasnt insured.

5 /5 anthony zarur: Mario helped did a very good job definitely will be back