Freeway Insurance - Bryan (TX)

James Blackwell Insurance Solutions of Texas has provided my auto and homeowner insurance for years and I have been thoroughly pleased with their professionalism and prompt attention to my needs. They have been very helpful in finding the most economical solutions to my insurance needs. I highly recommend them. Julie Lane has been my go-to expert every time I have had a question or issue. She has always been responsive and helpful whenever I have needed her knowledgeable advice.

Awbree Summers Where do I even start??? I can not speak highly enough about my experience with Dusti and Willo at State Farm. We moved here about a year ago from Utah, and we had been State Farm customers for over 25 years, and LOVED our agent, in fact I cried when we had to part ways because we moved states. #whocriesoverthierinsuranceagent? When we did our mortgage we were told by the person helping us set up our utilities and insurance, that another company was our best bet, and that State Farm wouldnt even insure us because we were out of town. To say the least I was weepy. We went with this other company, and have been disappointed from the start, bas they lacked that State Farm "warm and attentive" customer service I had been used to all these years. Then, as fate would have it, because I had a question on a vintage VW we had insured through State Farm in Utah, I decided to reach out to Ms. Wilhites agency just out of curiosity, and within the first few seconds of the phone call with Dusti, I recognized that familiar State Farm family like touch. She asked me if I would be willing to let them quote us and I explained I was told State Farm would not insure us, to which she answered that was not true. Right away, Dusti and WIllo got to work on a quote. They were fast, professional, saved us money, and unlike the other agency, when I called, I was able to get ahold of someone and have someone call me back. If Christmas could be in the form of getting to be back with an agency you love and getting the bonus of having a great team to work with, I would say, I just had Christmas in April. If you need insurance, and are not the wait on the line, push this button or that button for this extension or that extension only to find out you have to leave a message that never gets returned type, but rather like some good ole fashion talk to a human customer service, then run dont walk to Ms. Wilhites agency and ask for Dusti and Willo. If you prefer the run around and some good never ending elevator hold music, they are for sure not the agency for you. Thank you for taking care of these Texas newbies!

Marcos torres extremely satisfied with la familia service! Jackie was very helpful, and made the process stress-free. Their coverage options fit my needs perfectly, and I appreciate jackie’s transparency throughout the process. Highly recommend la familia and Jackie for amazing insurance solutions!.

Mary Cant get a better insurance agent to help you with your needs.

Celica Analy Gonzalez Leslie was awesome! She was very nice and answered all of my questions and concerns patiently and respectfully.

MikeG PalestineTX What a wonderful boutique type insurance service! Carole and Andrew rock!

Stephen Black I called for a quote on a new policy for three vehicles and was told to hold for someone. After a minute or two the phone was answered and the person on the other end told me they were too busy at the moment and would call me back. They never did. I eventually found another Nationwide agent out of town.

Mitzi Logan Professionals all the way. Needed a copy of the Certificate and it was sent right away. Highly recommend!!

Mamta Sharma Antonio is very Nice and helpful Person, whenever you call immediately answer the call and text messages. I have great experience with Antonio. I will grade him five out of five thank you.

Faisal Reza Excellent service. I highly recommend him