Thacker Jewelry - Roaring Springs (TX)

Lisa Cooper I came in to the store today and found some items for graduation. I was really hoping for a discount so when I was checking out Sabrina really went the extra mile in showing me where coupons were online and then offered for me to try for the pennys card so I did. I was approved and was given a big discount. This is amazing. Thank you Sabrina for such great customer service.

Jaemi Montoya This place is absolutely amazing the customer service was so good she really worked with me and my son and got him his nugget ring and earrings he’s been wanting for so long! Highly recommend this place!

Sherry Gaible James Avery never has a sale but they did offer a good deal on their charms. So, I gathered the three adopted granddaughters and had a shopping spree this hot afternoon. I have been coming up empty for their birthday and Christmas gifts the past year or so. Starting a charm bracelet or add on necklace is a great way for them to design their own gift. This JA store seems brand new, but the very personable and helpful store manager, Karen, said the store is actually five years old. Could have fooled me. We had Karen and her assistant Morgan"s full attention for a good part of the afternoon. The brilliantly lit glass cases, with sample charms, were so enticing, but the girls (11, 9 and 7) made wonderful decisions on their own. I hope this is a tradition that we can keep for years to come.

Walter W. Taylor Very personalized

Enida Alaniz I bought some earrings from Bryan and the experience was great. He found me exactly what I needed and made the purchasing of my earrings quick too. I was in and out in less than 5 minutes. I highly recommend buying from Bryan and Kay jewelers in Brownsville.

G M 5 starts to Rupa, she is a valuable employee, very dedicated and knowledgeable, I went to that store couple of months ago to do a maintenance on my tennis bracelet , and the old man that helped me said “he couldn’t find me in the system “ and told me to go home get my receipt and come back ?? Who has time for this ? I went back today after 4 months because I just don’t have time , and Rupa helped me and she took care of everything I needed to get done , she is so patient and nice ! Give her a raise , she really represents your brand very well .

Tessa Williams Hany did an amazing job helping me and my Fiance pick out our wedding bands. He understood our tastes and showed us the perfect selection of rings. He was very welcoming and made the process simple and fun! I would absolutely recommend his services, as well as the other Kay employees at this location.

Ward I recently visited Elite Jewelers, and it was an outstanding experience from start to finish. The staff greeted me warmly and took the time to listen carefully to my needs and preferences. They provided honest and knowledgeable advice, helping me navigate through their extensive selection of gold jewelry without any pressure. I was particularly impressed with their transparency regarding pricing and the quality of their pieces. They offered detailed explanations about the value and craftsmanship of each item, which made me feel confident in my choices. If youre searching for a jeweler who combines exceptional service with integrity and reliability, Elite Jewelers is absolutely the place to go. Their dedication to making every customer’s experience positive sets them apart in the industry

Rachel Campbell They dont do what you bring in your jewelry for. I brought in my cross pendant to have the posts that hold my cross to the necklace replaced. 2 wore out completely of the 3 from my necklace. They charged me $79. I was fine with that. (A little more than another jeweler had quoted but that was so we a year ago.) Said they would replace the "prongs". I said fine BUT I AM BRINGING IT TO HAVE THE POSTS THAT HOLD THE NECKLACE TO THE CROSS REPAIRED! so my cross doesnt fall off my necklace BECAUSE ONLY ONE POST IS STILL IN TACT! I showed them in the store REPEATEDLY. Wrote it down ON THE TICKET WHAT NEEDED TO BE FIXED! They kept it 2 days and "fixed the prongs" - there was NOTHING wrong with my prongs on the diamonds! And did NOT FIX THE POSTS AT ALL. When I called they said bring it back and we will fix it for no charge. IN FACT THEY GROUND DOWN THE EDGES WHERE THE POSTS HAD BEEN AND WORN THROUGH IN THE CENTER OF THEM! I dont.know what the deal is but I dont.trust them now. I barely trusted them before! But thought they couldnt possibly screw up replacing the gold posts! But they showed me! I have had this cross for years (DECADES!) and it is very sentimental to me! I am so frustrated they wanted to argue when I called saying that "they fixed the prongs." That WASNT the job!! The job was replace the 2 posts! There are supposed to be 3 posts that hold the cross to the necklace. It actually looks like they ground off the edges of the 2 other posts!! Making it harder for me to get it repaired now!! I will NEVER trust them again!

Kami A. Mar Silver Jewelry is a beautiful shop with a lot of variety. The owners are incredibly kind, patient, and understanding. The jewelry is reasonably priced for the quality. Everything is just breathtaking. id go back to Fredericksburg just to come back to this place. 10/10 in everything you can think of. My mom and I truly enjoyed this shopping experience.