TEXAS INSURANCE - Amarillo (TX)

Rosalinda Lopez Great Staff, very professional, helpful, patient, and courteous. Im so grateful there are still businesses who value the customer.

Bonnie Sherrill I had a fantastic experience working with Rod Musslewhite at GEICO. From the very first interaction, Rod was professional, knowledgeable, and incredibly helpful. He took the time to explain my coverage options clearly and helped me find a policy that fit both my needs and my budget. Rod’s communication was timely and thorough, and I always felt like he had my best interests in mind. He made the entire insurance process easy and stress-free, which is rare these days. It’s clear he genuinely cares about his clients and takes pride in providing excellent service. If you’re looking for an honest, responsive, and reliable insurance agent, I highly recommend reaching out to Rod Musslewhite at GEICO. He truly goes above and beyond!

Pamela Johnson Ricardo is a soopaSTAR!!! At renewal time he always looks for a better rate for my budget & suggests that I get roadside assistance when Im financially able. So helpful & courteous! HES MY DUDE with Freeway & Im never leaving!

ashley cepeda Always welcomed in with friendly faces and great service. All the insurance plans are always explained to make sure we understand the plan we chose. We have had this insurance for 3 years and have never had any troubles with it. Any time we have questions we get excellent help and the question gets answered.

Julian Olivarez Without a doubt, this has been the best customer service experience I’ve had in a long time. From the very beginning, State Farm stood out as the most affordable option among several providers I considered, but what truly made the difference was the outstanding support I received from Maria. She was not only knowledgeable and responsive, but also incredibly patient—taking the time to walk me through every detail and answer all of my questions without ever making me feel rushed or overwhelmed. Her professionalism and warmth made the entire process feel effortless and gave me complete confidence in my decision. I genuinely feel like I’m in good hands and I’m looking forward to being a State Farm customer for many years to come.

shauna cooper A motorist insured through this agency caused a lot of damage to my car on April 2. I filed a claim on April 6 through them and have yet to speak to an adjuster. When calling I leave voicemail after voicemail with no response. When calling the main line, I am forwarded to the adjusters supervisor who also doesnt answer the phone. Customer service for this agency is non exsistent and it is quite frustrating. Unprofessional and unresponsive is how I would best describe this business.

Jessica Garcia I had the pleasure of being assisted by Diego at the Amtex office on 1908 E University Drive in Edinburg. He was humble, well-informed, and provided truly exceptional customer service. Diego listened carefully to my concerns, explained everything clearly. His genuine helpfulness made the whole experience standout—highly recommend!

Suha Sreeram Lance Snider has been our insurance agent for many years now, and I have enjoyed working with Patrick OConnell. He is always patient and professional whether is the matter is large or small. I never hesitate to call whenever I have questions or need assistance with anything related to our insurance.

Ryan Hoffland I was with Kicker Insurance from 2012 to 2017 when I owned property in Baytown, TX, and to this day, they remain the most professional and personable insurance company I’ve ever worked with. From day one, I felt like part of the family — their team was kind, responsive, and always went above and beyond to help. I only left Kicker because they weren’t able to offer coverage for my new home in The Woodlands. Now living in Madison, its been 8 years since I had to move on, but I still remember their exceptional service and genuine care. I haven’t been able to find another agency that comes close. Kicker sets the gold standard for what an insurance company should be.