Fred Loya Insurance - Lubbock (TX)

Tasha Del Grosso Called and got an insurance Quote. Spoke with Lauren who was a complete doll. She answered all questions that I needed asked. When the time comes I’ll definitely call and have her help me again with my insurance needs.

Janet Reed I’ve had a fantastic experience with the Adrian Howard State Farm Agency for 20 years. From the start, Adrian and his team were incredibly knowledgeable, responsive, and genuinely helpful. They took the time to understand my insurance needs, explained all my options clearly, and never made me feel pressured. The customer service here is top-notch—whether it’s a quick question about a policy or a more involved claim process, they handle everything with professionalism and care. It’s clear they truly care about their clients and are committed to making sure we feel protected and informed. If you’re looking for an insurance agency that combines expertise with excellent customer service, I highly recommend Adrian Howard and his team.

JAY Cee Very quick response unfortunately could not save me much but service was prompt

angie boshoes Im not sure what happened, I got a letter stating sorry to hear you want to cancel your policy , I never tried to cancel. I never spoke to anyone until I called about the letter. The whole discussion was confusing, they even played a recording of the person, not me, who called to cancel. I told them it wasnt me. They didnt seem to be concerned about that. Im alarmed and may get insurance elsewhere. Just need to be with a reputable company. This is sooo ridiculous. After reading a lot of reviews, sorry I didnt read them sooner..

Hanifa Arapovic We’ve used Valdez Integra Insurance for a few years. We are pleased with the service they provide. Thanks for always finding us the best rates. We appreciate y’all.

Ruby Rueda Friendly staff here along with my friends and family come here as well.

Janie Urdialez I spoke to agent Elisa Vasquez to get quotes on house and vehicle. She was very helpful and I changed from Allstate to State Farm immediately. She explained everything in detail to which I could understand. Will be referring them to my kids.

Maren Ackerman Carson is amazing! Not only did he beat my current rates on my home, auto and RV, he also has the BEST customer service Ive experience in a very long time. If you are looking for someone who is responsive and knows what customer service and respect is all about this is your man!

cindy torres Veronica @cinco auto insurance was so helpful and very patient with us the best customer service ever thank you Veronica