Texas Farm Bureau Insurance Company - Waco (TX)

Luis Dimas My experience has been great! I was in a bad deal with allstate and reached out to this company. An the employee named Rosa helped me save SO MUCH! She has been nothing but polite and professional every step of the way. she picked up the phone and handled everything swiftly and promptly. She looked out for me in a major way and am very blessed to have worked with her 10/10 definitely recommended..

Olaf Jacobson Very friendly and helpful. I was in and out very fast and ready for our trip to Mexico. I recommend them.

Raye Nell Kruse Michelle is great. She is very knowledgeable and professional. My husband is very pleased with her services. I am looking forward to working with her in the near future when I become Medicare eligible.

Boom Pow The manager Wendy here is extremely rude and unprofessional. The customer service demonstrated by her was absolutely appalling. Management really needs to reevaluate.

Mark Schwend Went to another local place before then for insurance they didnt call me back for over a week the Star Agency was on top of it they had me an answer at the end of the day and had everything worked out still doing great and I suggest them to anybody he wants someone efficient. Ask for jalna shes the bomb

Israel Sierra They’ll help you out. Always ask for UIM. It’s saved me in the past. Still have a legal battle with State Farm, but, it’ll work itself out.

Victoria R I had a wonderful experience with Shield Insurance Agency, especially with Mayra. She was incredibly sweet, kind, and attentive, making the entire process so easy and stress-free. She went above and beyond to ensure I had everything I needed and made me feel genuinely cared for. I would highly recommend Shield Insurance Agency to anyone looking for excellent service and a personal touch. Thank you, Mayra, for your kindness and professionalism!

Shuxuan Chen As a teaching assistant who’s actually won an award from my students (humble brag), I tend to judge people based on whether they’d make a good teacher or coach. And Miles? Easily one of the best. He’s professional, patient, and explains things with examples that actually make sense. The result? I now feel like I could start my own insurance agency and give him some competition! (Just kidding—mostly.) Wishing him all the best with his business, and if he ends up handling my car-fixing claim, well… that’d be pretty convenient!

ERNEST MOJICA Eduardo at Estrella Insurance has always provided me with excellent, personalized service. He really takes the time to explain everything and makes sure I’m getting the best coverage for my needs. He’s reliable, responsive, and always on top of things. It’s great to have someone you can trust with your insurance. Highly recommend!