Acceptance Insurance - Houston (TX)

Mark Johnston After a huge premium increase, I switched my home insurance from another company cancelled my Safeco home insurance on April 1, 2025. The process was simple and I received a confirmation letter by mail 2 days later. Now let me inform you of the process of getting my faulty paid premium back: I was told by 2 Safeco reps that the payment was processed (not that is not shipped) on April 1, 2025 and it would take 7 to 10 days to received the check. After 24 days, I contacted Safeco and asked them to resend AA check in a trackable form. I was told by the 2 reps that that wasn’t possible even when I offered to pay for it. Yes, you read that correct friends. One of the world’s largest insurance company’s does not have the options to track a document by any means. They will not ship with a tracking number via USPS, Fed Ex, UPS or DHL. Save your time and frustration with sky high Safeco premiums and slow reimbursement. There are a lot of other insurance companies for you do business with.

Millie Gonzalez-Dominguez Juanita is very professional and was able to help me with the company insurances I needed. Thank you on behalf of JAD concrete LLC team !

Laurissa Lampkin It’s a great feeling to know that my agent Melanie Horton has my back. She is very professional and prompt in returning messages. She listens and offered help as needed. She has made my experience very pleasant. Thank you again

Jo Anna Mendoza Friendly and knowledgeable staff. I switched over from another insurance recently and the Allstate staff made me feel welcomed and thoroughly explained my insurance options. I was able to make an easy and educated transition to this insurance agency, I have nothing but good things to say about this company.

Lauren Smith Justin was incredibly helpful while setting up my renters insurance. I was last minute with initiating the process and he took care of my policy start to finish within an hour! I highly recommend this team!

Ellie Barnes The best insurance hands-down They find you such a great deal Just the other day I went in and Dan got my insurance down to the lowest I’ve ever paid They are so friendly And professional I would recommend them to anyone! 10/10 give them a shot and see how much you could save!

Katherine B. Esme was a pleasure to work with! She made the insurance process easy to understand and was always quick to respond to my questions. Her professionalism and attention to detail really stood out. Highly recommend Rollo insurance and their team for anyone looking for insurance!

William Alequin Ive been with Farmers Insurance for a year now, I havent really used their services since, thank GOD, nothing bad has happened to my house. But one thing is for sure, they dont forget about you, they always make sure you understand that they are there to help, and so far they have answered all of my question. They dont spam you and bother you, which is really refreshing. That is why I renew with Farmers Insurance again. Thanks Scott, youve being amazing.

Delesa Bradley Ashlynn was excellent and made the process so easy ! We will definitely recommend her

Dr.Faisal K Lodhi I must say that Missa Asma in Zaman Insurance Agency is is a miracle worker! I had a wonderful experience with Zaman Insurance who provided excellent service and made the process of switching from my previous insurrance quick and easy. Miss Asma is very thorough and efficient as she took care of me. She stepped me through everything as it came up, gave me advice and guidance, and helped me work through the issue. I literally CANNOT IMAGINE doing this without her help. Amazing customer service - Thanks Miss Asma + Thanks to Mumtaz Zaman Agency