Pronto Insurance - Edinburg (TX)

1 /5 Natalie Almanza: Please do not go with this insurance company. My mom was sold a policy for her leased car only to be contacted by the dealership that the policy was not suitable for the new vehicle. Once contacting pronto about the situation we were told they don’t insure lease vehicles. The company could not assist or provide a refund and the customer service at this location was very unprofessional. They clearly only care about providing a policy that does not cover your vehicles and just want a sale. If i could review this with no stars i would but unfortunately google does not allow.

5 /5 Cassandra Rivera: Wonderful service. Agents did their very best to provide me with the most affordable auto insurance. Two thumbs up!

1 /5 Carmen ISABEL Sanchez: First time, I called to get a quote they put me on hold and forgot about me, I was on the line for about half an hour when I decided to hang up. Second time, I called and they put me on "hold" the lady was clearly having a non work related conversation with someone else laughing and when she came back her voice was muffled. I think her name was Ruby, when I told her, her voice was muffled she "fixed" it and I told her it sounded the same so she hung up!!

5 /5 Frankie Jean Garcia: Very friendly staff. Greeted me as soon as I walked in and offered me a water bottle. Quick and courteous. Overall very satisfied, and convenient business.