Shield Insurance Agency - El Paso (TX)

Jeffery Strickland Kristian was the best I’ve worked with! She saved us a lot on our car insurance, was quick, prompt, professional, and helpful when I had questions! She also was very helpful in sorting out the best approach for our homeowners and jewelry coverage which ultimately went somewhere else this time. Can’t recommend her enough!

Paula Tiner I wish Fred Loya had an office closer to Winnsboro but still the best rate Ive found in Texas!!!! Must try them if you havent. Shadevin D. is awesome!!!

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.

John Doe Kristy lewis was great help and she was very professional and fun to be around definitely five stars

Stan Elliott David (and now Leigh Ann) has been taking care of my insurance for many, many years. Always goes above and beyond to make sure I’m covered for anything that might happen.

Richard Bradshaw Great agency to work with and I would recommend giving them a call!

michelle hale Sandra Esparza was truly inspiring, empowering me to make informed decisions by simplifying every step of the process. She proactively identified the best package, ensuring a seamless and affordable transition. She effectively liaised with the finance company and responded promptly. Her warm and friendly demeanor made the entire experience exceptional. Thank you for being an outstanding guide.

Kay Mitchell Nice folks nice price

Wanda Gaines We Love Farm Bureau, Ricky Thurman is our go to person. Been with them for over 5 plus years.