1 /5 Ulelia Childs: I give this establishment no stars. I only clicked one because you cant post until you do. In August I paid $600 for a custom name plate. I chatted via text with the representative showing pictures of desired piece. I was assured that i would receive the same type of piece as picture was shown. When i received the name plate, it was nothing like the picture. They took letters and welded them together. When i spoke with the representative and complained about the piece, he claimed he would get back to me, however, I never heard back from him. I disputed the transaction with my bank, but whatever fraudulent lies they told my bank, the credit they gave me was reversed. This company does not create custom pieces and lack integrity. They could have honored their word and remade the name plate to look like the picture we chatted about and discussed, however, instead they never called me back or even tried to make it right. I will never use this company again or refer anyone here.
