Regency Jewelers - McAllen (TX)

1 /5 Hien Ha: If have zero star, I will rate for it. Drop my ring at 5:30pm and call the owner to cancel for personal reason. She said ok and should pick up tomorrow cause the store close at 6pm. When I pick up she said the repair man fix it last night. She did not take note and she told did not bother her employee. Bad service and did not recommend.

5 /5 Patricia Fults: I received a Bulova watch for my birthday in April & the battery didnt last long. I went to a dept store in McAllen to replace battery - 1 hour and 3 associates later - I was told my watch was broken. Regency Jewelers was my first stop. I spoke with Roy and he did a excellent job explaining how Bulovas can be tricky - theyd replace the battery first; if it was in fact broken & needed repair - theyd provide me w/ an estimate. I recd a phone call in less than 30 mins my watch was fixed! It was the battery! I am very pleased with the customer service, quick repair time, and affordable price for quality service. You wont be disappointed.

1 /5 Jesus Verastegui: I review as it is.. staff were very friendly.. i took 4 watches there for battery replacement. 2 watches were going out watches 2 watches were gshock..the going out watches worked perfectly.. the gshock watches had old batteries installed..one gshock had water inside face..and both had low batteries.. took back and they gave my wife a story about taking a car for a battery to a mechanic..they refused to make things right.. and they also told my wife ( look this is a Rolex.. not a cheep gshock) 2 thumbs down in my visit..will not be returning.. and I MY WIFE DID TRY TO TALK TO THE STAFF THERE ABOUT FIXING ISSUE.. TY.