francescas - Allen (TX)

Gwen Mae I usually don’t hand out five-star reviews easily since I think there’s always something that can be improved. However, I have to say that Angela has created a few custom jewelry pieces for me, and every experience has been absolutely wonderful! She really takes the time to listen and provides great suggestions when I need them. Not only is her craftsmanship top-notch, but she also has such a lovely personality. I can’t wait to see what my next piece will look like! Cheers, Gwen Mae

Orlando Marquez Outstanding Watch Repair Service! I brought in two watches which needed battery replacement and I couldnt be happier with the results. The staff was incredibly professional, kind, and knowledgeable. They took the time to perform the repair process shortly after arriving. The attention to detail was great, the turnaround time was quicker than expected, and I was able to walk out with both my watches functioning again! I highly recommend their services to anyone needing trustworthy and skilled jewelry/watch repair. I’ll definitely be back for future needs!

Subbir Ahmed Had a wonderful experience at Karat 22 Jewelers Houston! Rinky was extremely helpful and professional throughout our visit. She patiently showed us different options, explained everything clearly, and made sure we found exactly what we were looking for. Her friendly attitude and attention to detail really stood out. Thanks to her, we were able to make a decision with confidence and close the deal smoothly. Highly recommend asking for Rinky when you visit!

Dr. Julie Hollingsworth Ginger has the most beautiful things, something for everyone. I have always enjoyed her shop and booths at the HLSR!

Richelle Dodds Dennis was so helpful and kind, when I walked in he greeted me right away and helped with my old Yurman necklace that had a broken clasp. Not only did he fix it on the spot, he shined it and provided a new pouch for me to carry it home. Excellent Yurman location.

Stephanie Knott Came here to get wedding ring set sized down (too big) and am very pleased with how they turned out! We needed the rings back before our engagement photos (less than 2 weeks from when we dropped off the rings), and they were done and ready for pickup in about a week. The owners were friendly and kind and the property is very unique! Very glad to support local and get such great quality work completed! Thanks again!

Charles B I’ve had my Movado Classic for over 14 years—it’s been with me through a lot. Unfortunately, I accidentally dropped it, and the face snapped out. I searched online for a repair or jewelry shop nearby, but couldn’t find anything convenient. I decided to head toward the mall and, on a whim, checked Google Maps again. That’s when Plano Custom Jewelers popped up—less than half a mile away. I made a quick U-turn and headed straight there. When I arrived, a couple was getting some rings resized, and a polite young gentleman greeted me right away and asked how he could help. I told him I could wait. Just two minutes later, the owner, Willie, came out from the back. I explained what happened, and he took a look at my watch. Without hesitation, he went into the back and put it back together. But that’s not all—he also cleaned the watch and made it look almost brand new again! Willie was incredibly friendly, professional, and honest. No pressure, no upselling—just great customer service. It’s rare to find a local business like this that truly cares. They also have a really nice selection of unique watches and jewelry. I highly recommend Plano Custom Jewelers if you’re looking for quality service and genuine people. Support your local businesses—you won’t regret it.

Digital Master Nezwar Amazing services! They have always taken care of me and my wife when we sell our scrap gold and silver. They also are excellent at appraisal values of gems other jewelry. The atmosphere is always inviting and welcoming. Best exchange by far.