1 /5 Brenda: I took a sapphire and diamond ring there to remove the stones and sell the 14 karat gold. The price of gold was up. They said I had to leave it there for a couple of days because they were backed up. When I return to retrieve my stones and the money for the gold The diamonds were much smaller than what I had in The ring. I Told them and they said oh diamonds look much larger when they’re in a setting than they actually are. Then when I wanted to get the check for the gold, they only paid me for 10 K gold and I told them it was 14 karat gold the rest of my money they said well we’re not gonna give you 14 karat gold because we’ve got to make some money somehow that’s why we paid you for 10 karat gold. They scammed me and stole my bigger diamonds. Please do not go there and trust them with your jewelry and if you do you better be careful cause they will scam you somehow.
5 /5 Judy Edmondson: We have been a customer of Morrell’s Jewelry for over 25 years and wouldn’t trust our jewelry needs to anyone else! They are masters at custom design, repair service, jewelry maintenance & above all, excellent customer service! Plus, they are Boerne “hometown people!” Thank you, Jeanette & Team for Always Going “Above & Beyond”!
5 /5 Susan Willis: Im so pleased with my recent jewelry repairs. I had several pieces of broken jewelry that they repaired for me in less than 24 hours and I cant even tell where the repairs were made! The staff is kind and friendly! Im so glad to be a customer and will continue to shop there and have repairs made!
5 /5 Betty Peet: I am new in town and needed some jewelry cleaned and an unusual change made to an old gold necklace. The Clerk spent a lot of time helping, advising and cleaning my pieces...while I waited, free of charge! The change on my other piece was made overnight, at a very reasonable cost, with an offer to buy back gold that was cut off the necklace. All of the transactions were above and beyond my expectations! Everyone was so nice and helpful, too!
Manuel&Janelle Barajas This review and rating is a reflection of the customer service I received from REBECCA in college station and HER customer service ONLY. She greeted me with a smile, acknowledged me as I opened the door and began helping me as I walked in. After we were hijacked by another less inclined to help sales rep, Rebecca kindly stepped back in and insisted on helping us. The customer service we received from Rebecca is why Kendra Scott is what it is today. I appreciate her kindness and willingness to help us. She represents your brand very well! Thank you, Rebecca!
Margaret Yard Jeff and Delores English are master jeweler’s! They enhanced my wedding ring and stud diamond earrings with creativity and pizzazz! A “halo” of diamonds was added to each piece. My expectations have been exceeded!
Lakyn Crawford Mary F. Middle Brooks is the BEST! My mom, aunt and I went in to try on rings because that was our assignment for today! She gave me the BEST FIRST experience!!
Preston Yurt Kevin and the team at glorious jewelers were absolutely amazing. They far exceed my expectations and accommodated everything I needed. I would recommend them to anyone 10x over. Extremely fair prices as well, better than anywhere else I went and had higher quality than the rest as well.
Andre Wardian Roger went above and beyond with the workmanship and attention he spent on creating this piece. I gave him a design and was shocked to see how much care, detail, and time he spent on the project. The project initially took longer than anticipated, but it was worth the extra time spent getting it just right. I will definitely be back for another project! Needless to say, customer service was fantastic and pricing was always fair. Thank you for giving a second life to a family heirloom that was passed down!