Houston Jewelry Masters - Houston (TX)

Shevawn Beltz Susan Robinson has made a customer for life. I had a diamond fall out of my wedding ring and was looking for a place with in-house repair. It’s an older ring and knew it wouldn’t be an easy fix. Being new to the Tyler area and particularly careful about who would handle my ring with the utmost care, this team and staff immediately put me at ease. Matt, the technician is a gem on this earth! His skills and attention to detail is beyond exceptional. Getting my ring back, took my breath away and brought me to tears. It was brought back to its original form and looked better than the day I received it. They’re personable, compassionate and experts in their field. I’ll forever be grateful for the wonderful staff at Susan Robinson.

Marissa Ramirez Such an amazing shop, everything fit so lovely and will definitely be coming back.

Carol Countryman Reigning Jewels is the best! They transformed my 40+ year-old wedding ring into a gorgeous heirloom I can pass down, and it’s absolutely perfect. They’ve worked on several of my pieces over the years, and the craftsmanship is always top-notch. Plus, their store is full of beautiful, unique jewelry you won’t find anywhere else. Love this place!

Lani Derrick We came in for an appointment with Jen for ear piercing as a birthday celebration. She was wonderful with the birthday girl! She explained all of her tools as well as the process step by step. Great experience.

Robyn Johnson I have been a customer of Diamond Express for a few years now. Since the very first day I walked through their doors I have always been treated with kindness. Roman and his family really take care of you. I wont and dont shop any where else only Diamond Express. I never feel as if Im being beat out NOPE never. I highly recommend shopping with Diamond Express you will be very pleased and happy. They also have all sorts of ways to afford your jewelry rather its cash, credit, layaway, or financing they will make sure you get what you want and that youre satisfied and happy.... Thank you Diamond Express for being such a friendly, honest place to shop.

Raja Iqbal Best prices and excellent customer service. Highly recommend

Vy Chen this location is awful DO NOT WASTE YOUR MONEY HERE. i went in for a chain and to have a charm engraved, not only was Michelle N rude and unhelpful but the store’s machine didn’t work and my charm had scratches everywhere. my first attempt on engraving the charm was handwritten, a pretty decent size and written within the perimeters. the machine had completely FLIPPED OVER my charm and was writing everything all over the place. they let me redo it again and recommended i used the text setting, which completely ruined the whole purpose of coming in, where i wanted to hand write something but after seeing what happened i settled. i saw the worker pull out another charm from the drawer, where it was completely scratched up. even after using the text setting the charm FLIPPED OVER ONCE AGAIN and looked NOTHING like what was shown. it is completely illegible and looks like chicken scratch, and there is suppose to be a heart written on it????? only after i spent my money and wasted my time the worker THEN AFTER informed me that they have been having problems with the machine, why sell me something that you knew didn’t work?? and people were unhappy with???? i’m upset i wasn’t informed of the issues they had beforehand and how i couldn’t refund this scam. i will never be returning and i hope the worker is retrained thoroughly on customer service and letting them know of any precautions before they spend their money.

Betsy Campbell I have found a number of beautiful and affordable pieces here, most of them for my now deceased Mother. She loved everything I got her from here. The owners are friendly and very kind and are always willing to help in finding the right selection for what you might have in mind. I love everything Ive gotten from here!

Jessica Chavez Great customer service provided by Gracie P. I let her know what i wanted and right away she knew what to show me. She was amazing and very knowledgeable. If you ever need assistance I highly recommend her. Everything went smooth and was in and out quick and with my ring on. Thank you so much for everything.