Beachy Beatnik Boutique & Jewelry - Crystal Beach (TX)

Rachel Campbell They dont do what you bring in your jewelry for. I brought in my cross pendant to have the posts that hold my cross to the necklace replaced. 2 wore out completely of the 3 from my necklace. They charged me $79. I was fine with that. (A little more than another jeweler had quoted but that was so we a year ago.) Said they would replace the "prongs". I said fine BUT I AM BRINGING IT TO HAVE THE POSTS THAT HOLD THE NECKLACE TO THE CROSS REPAIRED! so my cross doesnt fall off my necklace BECAUSE ONLY ONE POST IS STILL IN TACT! I showed them in the store REPEATEDLY. Wrote it down ON THE TICKET WHAT NEEDED TO BE FIXED! They kept it 2 days and "fixed the prongs" - there was NOTHING wrong with my prongs on the diamonds! And did NOT FIX THE POSTS AT ALL. When I called they said bring it back and we will fix it for no charge. IN FACT THEY GROUND DOWN THE EDGES WHERE THE POSTS HAD BEEN AND WORN THROUGH IN THE CENTER OF THEM! I dont.know what the deal is but I dont.trust them now. I barely trusted them before! But thought they couldnt possibly screw up replacing the gold posts! But they showed me! I have had this cross for years (DECADES!) and it is very sentimental to me! I am so frustrated they wanted to argue when I called saying that "they fixed the prongs." That WASNT the job!! The job was replace the 2 posts! There are supposed to be 3 posts that hold the cross to the necklace. It actually looks like they ground off the edges of the 2 other posts!! Making it harder for me to get it repaired now!! I will NEVER trust them again!

Josh Sanchez Easiest 5 Star Review! Great service! Molly was my sales rep and she was amazing. She doesn’t treat you like just a number , she really focuses on building a relationship with a client and understanding their needs and wants out of their desired product. I purchased my very first Rolex here and I’m extremely happy with my experience at this store. I will most definitely be back as they have one of the best selections of jewelry and time pieces I have seen. Thanks again Molly! 10/10 service.

Kristin Collins I would like to get a huge thank you to Jessica! I came in with an idea of a customized grandmother ring for my mother. She made everything exactly how I wanted it. I had my two small children with me when I came in to place the order which can be chaos but she made the experience very easy and smooth. My mom loves her ring, it fits perfectly, and its everything that I wanted. I will definitely be back and will definitely recommend you go see Jessica because she is awesome and I am a very happy customer, thank you!

adelynn owen Had the nicest and most informative experience here!! Charlie was so so helpful! Made sure to be honest and get us a great price! I wasn’t even planning on buying anything but she helped me shop for jewelry, size my finger, and give me direction for what to look for when I eventually want to buy, even if it wasn’t from her. Absolutely will be telling people to go here!

Kevin Went to Kay Jewelers at Firewheel Town Center just on a whim to look at anniversary rings with no intention of purchasing on this day. Janie greeted us and listened to what we were looking for. She and her staff, Alexia and Alex, took the time to make recommendations and show us several styles of rings. It was a great time working with people who were pleasant, had awesome attitudes, and were fun to work with. We ended up leaving with three beautiful rings from a business we can highly recommend. Janie and her employees, Alexia and Alex, are an asset to the Kay family and should be commended for a job well done. We would recommend this Kay Jewelers to anyone wanting quality jewelry and a great experience.

Raja Iqbal Best prices and excellent customer service. Highly recommend

Selah Kwon My experience with Whiteflash has been exceptional. The brilliance and fire of the diamond are truly outstanding, and the craftsmanship of the ring reflects an impressive level of quality and precision. The sparkle and definition are exactly what I was hoping for. In addition, Liza provided thoughtful and knowledgeable guidance throughout the entire process, making the purchase both seamless and reassuring. I would highly recommend!