Claires - College Station (TX)

Reece Capshaw I placed an order over the phone at the San Marcos location for a bracelet that was sold out in my area and the customer service was incredible. Olga was very kind, helpful, and timely. Order was placed on a Wednesday and it was delivered to my house Friday with a hand written Thank You letter! Very impressed! I highly highly recommend this location.

Renee Shoffield Re-sized diamond ring, cleaned, polished, rhodium… gorgeous results. Fits perfectly. Beautiful! Thank you Fred Sanchez! And mom brought her 64 year-old multi-diamond wedding ring: you prongs were redone to protect her diamonds and it was given the cleaning, polishing and rhodium first-class treatment too. WOW! You are now our jeweler of choice.

Lani Derrick We came in for an appointment with Jen for ear piercing as a birthday celebration. She was wonderful with the birthday girl! She explained all of her tools as well as the process step by step. Great experience.

George Salazar Very helpful and friendly people! The young man up front is always willing and able to help and give his professional advise. The lady came from the back of the store with a huge welcoming smile. Always have a nice experience when I go in. From buying to getting repairs, its always an easy transaction. No pressure to buy, never charge for their professional opinion. He cleaned my pendant coin with no charge! Will do business with them again!

Jake Godi Excellent customer service. We love finding unique jewelry items for gifts for all of the family. Charm bracelets are so versatile and there are so many charms to choose from, you can build a custom bracelet for anyones interests.

Riley Ray Sobczak If you need anything engraved and want to use the best around, I recommend Abe’s Engraving at Plaza Fine Jewelry in Dallas above all else! I went in to get a watch engraved as an anniversary gift, and Raja was both helpful and pleasant to chat with! The watch I brought wasn’t exactly what I was looking for but I’d had limited options online. In store, she noticed I liked the other watches and proceeded to showed me a number of comparable options in-store (but only after confirming I could return the original watch for a refund)! I purchased watch 1 from her and placed an order for engraving with a few words and a date. The back of the watch is tricky, limited space, but they made it work beautifully! I’ve now returned the original watch for a full refund. Not only was she incredibly helpful, she was also incredibly understanding. I purchased the watch and left it for engraving, then had a change of heart within 30 minutes. I was so worried I wouldn’t be able to exchange it with another watch, but she completely took that worry away. She took watch 1 back with a smile and helped me to purchase watch 2, which I picked up today after engraving. I am so happy that I chose to go with Plaza Fine Jewelry and especially Raja, as she was a wonderful and kind salesperson who really made the whole process a breeze. And I must of course mention that the finished watch is beyond what I imagined - I’ve it! I think my partner will love it as well. Thank you so much for your help, kindness, and speed with getting it to me within my short time frame. I absolutely recommend this store to any and everyone in the DFW area - you will not be disappointed!

Michelle Babcock Sold a really cool silver platter for a much needed 718.00 after my car a/c went out. Perfectly happy to put that towards repair. Excellent service!

Noel Ramos Had to go into James Avery today to have two pieces cleaned. Today Elizabeth helped me and she and the rest of the staff made me feel very welcomed. I love coming into a store where people go out of their way to help you and make you feel welcomed. I’m from a small town originally and this is an aspect that I miss. So for me it’s nice to have that hometown feeling when going into a store like James Avery. The staff today is a true example of what a customer like me looks for in a store. Thanks and keep up the good work!

Herb Willett Douglas Jewelers is an excellent store professional, kind and considerate. Very knowledgeable and great service at a reasonable price. I recomend them for all your jewelry needs.

Paul Yanes Michael was my salesman and he was great. I kind of knew what I was going to get but didnt really know exactly what. He helped me and his suggestions came together at the end. Thank You Mike, Ill be seeing you again.