2 /5 Barry Manley: This store usually does decent work. I have noticed crooked prongs and similar issues in the past, but they are always happy to fix their mistakes. This time, though, they way overstepped their bounds. I brought in an opal ring to be set and retipped, paid in advance, and instead of doing what they said or calling me to talk about any issues that came up, they set the stone deeper into the ring and cemented it into the ring extremely crooked, saying there was nothing they could do, not even offering a partial refund on the work. I am extremely unhappy with my most recent experience, and I will not come back again.