The Jewelry Workshop - El Paso (TX)

Luzestrella Serrano Its a small business the owners are very kind and I had gotten a few pieces from here before getting my custom piece and all my pieces are very much lived they have the best prices in town for silver. They have great options for gifts and things you may wanna get yourself and they have pieces for all occasions. 10/10 would recommend to anyone in the market for jewelry. Photos below are of my custom ring.

Michael Provenzano Really great value! I have had a custom charm made for a necklace and had 2 gems set in ear ring studs here. Both experiences were great, and much cheaper than the other local jewelers! They are so kind and definitely helped me get the best deals, highly recommend you visit!

Tara Imus This place really does live up to its amazing reviews. Irene and Adam were Incredible. They were great with conversation, helpful, kind, and mostly patient. I had 3 kids with me, they didn’t even kind of seemed annoyed. The value of my gorgeous ring was unbeatable. I will be back for any thing I need in the realm they can help me with. And I will be referring people to them!! Yall are amazing!!

CC Ryder Sister was gifted with a pair of too fancy, opal earrings. She gifted me w/the set, but with an idea, I wanted to redesign the setting & gift her back. Lapidary Arts took pierced earrings w/mirage setting & turned them into a silver, threaded, dropped, caged setting. There was a miscommunication in the lab creating a delay, but Lapidary Arts made good on the correction. I was pleased with the price. Sister is very pleased with the look. I recommend this shop. Photos of original Mirage setting, test fit on myself, boxed new design with "U" connector, and frontal pic of happy sister.

Emily K. Had the most outstanding experience with an employee named Nikki today. My mom was looking for a ring, as she has aged her wedding ring is too big and wide, and she wanted something smaller. She is 82 and mobility is a struggle, she doesn’t get out very much, and it’s a sensitive time- my dad has recently passed. Nikki was so kind and patient, helping her to find her new ring size and showed her a variety of shapes and types of rings. My mom was thrilled with the selection and assistance. I am so grateful for the time and attention to customer service! And it wasn’t just Nikki! I overheard other employees talking to customers, they were so impressive! It’s been a long time since I have been to a store where I have had an experience like that. I will definitely be back! Nikki also gave me a card for a jeweler if I’d like to get my mom’s wedding ring sized, very thoughtful!

Gib Flores I met the family as a walk in customer and they are very friendly, knowledgeable and fair. I had some silver to trade in exchange for gold and we were able to make a deal. They were very honest and fair with the prices and their customer service is excellent. I will be returning to conduct more business with them soon.

Nylah Barratt Brenda was amazing! She took great newborn pictures of my son and even recreated a specific picture I requested beautifully. She was gentle and very sweet! We will definitely be coming back to her for more pictures in the future.

Oscar Zenteno I recently purchased a beautiful ACTS bracelet from this jewelry store, and I couldnt be happier with my purchase. The craftsmanship is exquisite, and the piece is truly stunning. What sets this store apart, though, is their exceptional customer service. The staff was incredibly helpful and knowledgeable, guiding me through their impressive selection and making the buying process a breeze. I highly recommend this jewelry store to anyone looking for high-quality jewelry and outstanding service. Ill definitely be returning for more of their beautiful creations in the future!