Pearls And Gems Galore - (TX)

Cesar From the moment I walked in, I was greeted and helped right away. I want to give a special shout out to Jeremy — he really took care of me! He answered all my questions, gave me very fair and reasonable prices, and made the whole experience flawless. I’ll be honest, I came in skeptical because I’ve had bad experiences in the past with other jewelry stores and pawn shops where I felt scammed. I shared those concerns with Jeremy, and he went above and beyond to make sure every question was answered and that I had complete confidence in my purchase. This shop completely changed my view of pawn shops. I’ll definitely be returning and bringing business here in the future. Highly recommend!

FoxyIsKing Cool jewelery

Andrew Bhatia This store not only impressed me but also had a caring owner and extraordinary sales staff. They were exceptionally friendly and helpful, exuding a genuine and warm demeanor that made me feel welcome and as though I were an integral part of their community. It is refreshing to encounter establishments that genuinely care and provide such exceptional service. Lady named Lyn was exceptional upon my entrance, but Krista who assisted me was simply awesome y’all I would’ve given them 10 stars for especially where the area where their Showroom is located, other STORES nearby certainly have their noses high up in the air, but not this place. So impressed. Thank you both. I totally recommend them.

Maria Tristan I’ve purchased several items from S&S. The customer service is amazing here. Seriously, other places at downtown McAllen try to push stuff on you or want you to choose quickly or keep it moving making it seem like you’re wasting their time - not here. They let you take your time on choosing items, of course I don’t take advantage as I know they have many customers. Each item I’ve picked which include earrings, necklace, and rings, (for myself and as gifts)are beautiful and the best prices I’ve found.

Betty Peet I am new in town and needed some jewelry cleaned and an unusual change made to an old gold necklace. The Clerk spent a lot of time helping, advising and cleaning my pieces...while I waited, free of charge! The change on my other piece was made overnight, at a very reasonable cost, with an offer to buy back gold that was cut off the necklace. All of the transactions were above and beyond my expectations! Everyone was so nice and helpful, too!

Angela Torres What an amazing experience I had with getting my wedding set fixed. I had a small diamond fallout due to a broken prong, and Sam did everything to restore my ring and it looks like new. !! It literally took my breath away. I highly recommend this jewelry store for purchase, cleaning, and restoring. I’m new to the area and this was store was close to my home. I decided to try it out based on reviews and I was not disappointed. They are thorough, efficient, and have great communication. I will be taking my ring in every six months for cleaning. Don’t hesitate to-use this store for your Jewelry needs! You will not be disappointed.

Shari Lopez I had the best experience purchasing jewelry with the help of saleswoman Rosey. She was incredibly helpful, knowledgeable, and made the entire process enjoyable. I never felt pressured, and with just a brief description of what I was looking for, she quickly presented several great options. Rosey went above and beyond—her patience as I browsed through each section was truly appreciated. If she’s working, I will absolutely be returning. Highly recommend!

Czar Lavilla Sean Aeron D. provided a great customer service. Very professional and knowledgeable. I love my purchase.

Sherry Gaible James Avery never has a sale but they did offer a good deal on their charms. So, I gathered the three adopted granddaughters and had a shopping spree this hot afternoon. I have been coming up empty for their birthday and Christmas gifts the past year or so. Starting a charm bracelet or add on necklace is a great way for them to design their own gift. This JA store seems brand new, but the very personable and helpful store manager, Karen, said the store is actually five years old. Could have fooled me. We had Karen and her assistant Morgan"s full attention for a good part of the afternoon. The brilliantly lit glass cases, with sample charms, were so enticing, but the girls (11, 9 and 7) made wonderful decisions on their own. I hope this is a tradition that we can keep for years to come.