5 /5 Brandon W. Allen: I would like to express my sincere gratitude to Amber for her exceptional service. Despite arriving at the mall as it was closing, she greeted me with warmth and provided assistance as if I had arrived during regular business hours. Her prompt attention and recommendation of a remarkable piece of jewelry left a lasting impression on me. I am deeply appreciative of her service and will undoubtedly return due to her thoughtful care.
5 /5 Jocelyn Yeager: Mahmuda was so great! She helped us find a beautiful ring and get the best deal! Definitely got an upgrade! Would highly recommend asking for her at Baybrook Mall Zales!
5 /5 Allyce Bass: I literally NEVER leave reviews unless I am actually touched by a person or experience. With THIS Zales and MY salesman Jay, I experienced both. I have a brand new beautiful ring after being with my husband for 15 years. Jay has been so personal, attentive and responsive through this process. I love him to pieces and so does my husband. Thank you for my upgrade!
5 /5 Bryan Bjerke: Mahmoud was very sweet and helpful !!! We truly enjoyed our experience shopping for a bridal set. Thank you very much for making everything so simple. God bless !!!
Kaylyn G Dee Dee and Norman was awesome! It was a very hard decision on which watch to get, but they made my decision way easier to choose from. I will be back in the future to business here. Very warm welcome and friendly atmosphere.
Arlee Lynch Had my wedding rings resized and the center sapphire had fallen out, so they repaired the prongs and put it all back together again beautifully. The second picture the bottom ring one of the diamonds on the side fell out and they put it back in its place and it looks brand new. Thank you for the excellent, fast service and friendly sales people, your prices are amazing. Im eyeing one of your rings you have in the store. Ill be back and Im letting all my friends know about your store.
Eddie Underwood Everyone there is so helpful and kind! They greet me by name and always take a minute to say hello. The last time I stopped in, Christina came out and greeted me even though she was on break. They helped my husband pick out a ring for our 30th anniversary celebration and it is beautiful!!! Thank you for having such a professional staff and beyond that, a caring staff as well. It’s obvious that they love what they do!! From: Cindy Underwood
Philip Jones Ordered and picked up the same day on the day before Mother’s Day. The key is to order online as there was no line for the pick up. If you’re coming in the day before Mother’s Day and don’t order it online, expect to wait a long time though.
Leonor Campos My grandkids bracelets are beautiful in person and way more then what we expected as we ordered them when we went on vacation from Idaho to meet with the best sales person at D’Oro who goes above and beyond for her clients Marta we highly recommend her and will be buying more stuff from you guys in the future also my daughters butterfly ring was beautiful it left us speechless once we received it . They had just shipped us our stuff yesterday afternoon and it was received today just before noon . Thank you to Marta for making us feel extra special ❤️
Sammy H Amazing service, very professional, sweet personalities, and the best job done! I had a long 18ct gold chain, I had no use for. JB transformed it to two beautiful pieces for me, and now I wanna wear them everyday. I have got so many compliments on them! I can’t wait to do more business with JB Jewelery.