Krista Klein - Houston (TX)

Claire Long Absolutely loved working with Tyler to craft the perfect engagement ring. Each time I walked in the door, one of the staff greeted me right away. They were always so friendly, and Birch was wonderful at explaining the process of setting our stone. Would highly recommend, and we will be back to work with them in the future!

Terelyn Garlington Great shop. Nice displays. They were willing to be on the lookout for what Im searching for.

Yesenia Jaramillo Amayah was so kind and patient with us for our piercings! She was helpful and did a wonderful job with our earring placement. First time here but would recommend and come back.

Neri Salas Never disappoints. They have good customer service they listen to what I was looking for. The final product is just perfect

Hunter Baggett Caves is absolutely amazing! I went to them to have my engagement ring fixed and also to have my wedding band custom made and their customer service is top notch. Everyone is so nice and incredibly helpful. After I got married I had an issue with my band and they fixed it no problem! I absolutely love my wedding band and would recommend caves to anyone and everyone!

Vy Chen this location is awful DO NOT WASTE YOUR MONEY HERE. i went in for a chain and to have a charm engraved, not only was Michelle N rude and unhelpful but the store’s machine didn’t work and my charm had scratches everywhere. my first attempt on engraving the charm was handwritten, a pretty decent size and written within the perimeters. the machine had completely FLIPPED OVER my charm and was writing everything all over the place. they let me redo it again and recommended i used the text setting, which completely ruined the whole purpose of coming in, where i wanted to hand write something but after seeing what happened i settled. i saw the worker pull out another charm from the drawer, where it was completely scratched up. even after using the text setting the charm FLIPPED OVER ONCE AGAIN and looked NOTHING like what was shown. it is completely illegible and looks like chicken scratch, and there is suppose to be a heart written on it????? only after i spent my money and wasted my time the worker THEN AFTER informed me that they have been having problems with the machine, why sell me something that you knew didn’t work?? and people were unhappy with???? i’m upset i wasn’t informed of the issues they had beforehand and how i couldn’t refund this scam. i will never be returning and i hope the worker is retrained thoroughly on customer service and letting them know of any precautions before they spend their money.

Alicia Barton My husband and I had been hunting for a replacement for my original wedding ring set. Everywhere we looked was too expensive, or the associates were too pushy, or judgmental of our budget. However STEVE at the GRAPEVINE Marquise Jewelers was so kind and patient with us. We had left the store, then come back right before closing. Even after we had purchased a set, and it was shipped to me, we discussed resizing at length. THEN after shipping it back to him to possibly resize, I had completely changed my mind about the set. He was still so patient with me, making sure that I got the ring that I truly wanted. Thank you, Steve, from the bottom of my heart. We WILL be back for a wedding band. PS They truly take care of their out of town customers!

Anna Bible Just wanted to share how much I love Grace and Gratitude Store in JC! Every time I walk in, I’m greeted with such a peaceful, welcoming vibe—it’s truly a little sanctuary. The owner, Megan, is incredibly knowledgeable and kind. She goes above and beyond to help with any questions, especially when it comes to supplements and wellness. Her own line of natural products is amazing, and you can really tell she puts care and intention into everything she offers. Highly recommend stopping by if you’re into natural health, good energy, and genuine customer care.

Maria Hernandez I have purchased several jewelry items from here. Good quality at a great price.