James Avery Artisan Jewelry - San Marcos (TX)

5 /5 Crystal: Service was phenomenal! I told the lady what I was looking for and she special ordered the charm for me. She said it was on back order and may take a few days. It arrived within one week!

5 /5 Linda Rubio: Carina was the associate who helped me on my visit on 03/03/2025. She was so helpful with my first ever charm bracelet. She helped me size it, relocate my charms to the correct place I wanted them and also installed and cleaned my entire bracelet. It came out so perfectly beautiful! I will always return to this location moving forward because she took the time with me instead of rushing me through the sale. This location is more than 15 miles from me but I will return there from now on, than a closer to me location. I really felt as if I was valued as a customer. I will definitely go back! Thank you so much for your time CARINA!

5 /5 B E S: Megan at register 54 assisted me with my Mothers Day gift shopping and she was amazing. She was courteous, patient and assisted with not only my daisy charm bracelet purchase but also helped me view the mens chain, which I also bought, a heavy box chain 30 inch because of her. She also cleaned my charm bracelet while we selected my jewelry. Thank you Megan! Because of your excellent service, we will be back to this store. Please give Megan an extra thanks for her high quality customer service.

5 /5 Classy Girl: I had a fantastic experience at James Avery thanks to Denise! From the moment I walked in, she greeted me warmly and made me feel welcome. She was incredibly knowledgeable about the products and took the time to help me find exactly what I was looking for. Whether I had questions about sizing, engraving, or gift ideas, Denise was patient, professional, and genuinely helpful. It’s clear she takes pride in her work and cares about the customer experience. I left with a beautiful piece and a smile on my face—thanks again, Denise!

5 /5 Courtney A: What an amazing experience! From the moment I stepped into the store, I was warmly welcomed upon entering by Denise, who truly went above and beyond. She greeted me with genuine warmth and immediately offered assistance in finding the perfect gift. I mentioned it was my first time shopping there, and without hesitation, she shared the history and mission behind the brand. It wasn’t just informative, it made the whole experience feel more personal and meaningful. Without her, I would’ve been completely at a loss for the perfect gift (a charm bracelet and charms) for my mother. Her kindness, knowledge, and patience made my visit unforgettable. Thank you for turning a simple shopping trip into something truly special.