Kelly Newton Insurance Agency Inc. - Big Spring (TX)

Mitzi Wood Very knowledgeable personnel. They dont mind if you ask dumb questions. Friendly.

Seth Hollis I have yet to file any claims with them, but my agent LizAnn Kopeke is super nice and always available for questions. If I ever, God forbid, file a claim Ill update my review.

John Adams Katie first came recommended to us from our Realtor Tamara Garza when purchasing a 4plex, and we couldnt be happier. From finding the best solutions, tailoring the coverage, explaining the options, while wrapping it up quickly and affordable, we have been more than satisfied! So much so we took our auto policy to her immediately upon renewal time, save a bunch of money, get a better company, and grwat personal service?! What more could you ask for? Thanks Katie and Goosehead, looking forward to doing more business with yall in the future! John and Meme

EYSELATARY Very satisfied! I am extremely impressed with the knowledge and friendliness of the staff. Not only did they save me a rate on auto insurance, they were also able to provide my renters insurance, & because I got both I was provided with a discount. The efficiency & promptness of the service I was provided more than accommodated my needs. I look forward to purchasing a life policy with them as well. Lastly I love supporting local businesses & this by far one of the best around. It’s a breath of fresh air to experience such great customer service in this area.

Ray Robertson Very pleasant and knowledgeable ladies.

Mateo Modesto Rachel was Fantastic. She was extremely knowledgeable, professional, and she got us the best rate! I will refer everybody to Direct Auto because of her.

Anna They offer great service, always so prompt to take care of us. They truly care about there customers. I was involved in a car accident and when I called to file the claim the took care of us. Even after the accident they called to see how everything was going.

James Stewart Jeanie Barhill / My Allstate Insurance Agent Jeanie and her staff are wonderful. They are always so helpful and considerate. They truly exemplify "Customer Service". I love doing business with people that treat me like family and not a number placed in the world of automated choices and selections. They care enough the devote their valuable time to actually speak with and understand their customers needs. My sincerest thanks to Jeanie and her staff for still believing their customers are worth their time. James Stewart

Andrea Watson One of the agents there, Ryan, was super helpful and provided answers to me about the process of getting a quote for a home owners policy. I am not currently a home owner but was information seeking for a friend. He wasn’t even on the job and still took time to be informative.