1 /5 Will: I believe the excellent ratings as Ignacio Vega is a master at his craft. However, he also has terrible work and personal ethics. Mr. Vega doesnt respond to phone calls, voice and text messages, or completely no-shows for set appointments without excuses or so many excuses its impossible to tell truth from fantasy. I pre-paid him for the required parts for my grandfather clock back in March with a completion/delivery date in a week. Since then - NOTHING.
Since this original posting Mr. Vega finally returned my clock mechanism. I wish I could report everything was resolved but that is not the case. The clock will not run, the selector switches (chime tune, night off, etc.) are missing. I immediately reported this back to Mr. Vega and he promised to come back to repair the next day. He failed to keep any of his scheduled appointments in lieu of going to other clients or repairing his mothers clothes dryer. He doesnt answer phone calls, voice and text messages. His claim of dealing with medical issues appears to be nothing more than an excuse and he thoroughly and completely lacks integrity to tell the truth, by making and keeping a scheduled appointment. The quality of his work is now in question. After performing simple maintenance on my clock now it doesnt work at all. Unfortunately my only recourse at this point is to report to the BBB and initiate a civil litigation case in court.
