Jan Alford - State Farm Insurance Agent - Plainview (TX)

Patricia Ponce Very good

Tanya Barrios I can’t tell you enough how helpful this agency has been. I am not usually a high maintenance customer but I have had a lot of transitions going on in my life which has required several changes with my policies. For instance, in the matter of three days my son’s car went from being fully insured to rated as stored to being sold so the policy ended. Then we had to add a new policy for a new car on the 4th day. Marcie Henderson has always been cheerful in her interactions with me. I can call her or text her, and she gets right back to me. She is amazing! The customer service is top notch! Bonus is that I saved money when I switched to Farmer’s after being with my old company for five years.

Rosie Frausto Always very personable and efficient!

Jeffery Strickland Kristian was the best I’ve worked with! She saved us a lot on our car insurance, was quick, prompt, professional, and helpful when I had questions! She also was very helpful in sorting out the best approach for our homeowners and jewelry coverage which ultimately went somewhere else this time. Can’t recommend her enough!

Erika Guerra Daisy was very helpful and efficient and answered all my questions. Reasonable and fair prices. Great customer service.

Adam Enger My go to for all my equine insurance needs!

Rebecca Reynolds I worked with Ashton for both my home and auto insurance, and I couldnt be more impressed. She made the entire process incredibly easy, taking the time to explain my options clearly and helping me find the perfect coverage at a great rate. Ashton is professional, responsive, and genuinely cares about her clients. She went above and beyond to make sure I understood everything and felt confident in my choices. It’s rare to find someone who’s both knowledgeable and so down-to-earth. If you’re looking for someone who truly has your back when it comes to home and auto insurance, Ashton Jurgenson is the one. Highly recommend!

Lay Lay Ana Smith was my agent and she satisfied my needs with buying coverage for my automobile. She was friendly, fast, and very patience with me when I needed more information. This is my 1st experience buying online insurance.

Caitlin Hillis I’ve been with Kim Dowdy’s insurance agency for many years and absolutely love them!! No 1-800 numbers and ages of wait time to talk to a human, I call and get an immediate or quick response from Angela and she always takes great care of me!