TCInsurance Agency Services - Lewisville (TX)

Don Horton I had a not so good experience with my previous agent. Then I got the pleasure of Jennifer being my new agent. I can not speak enough good, it is a pleasure dealing with her. She makes it a personal experience every time. Thank you

Robert Benson Doug is my insurance guy. I get good service. People are helpful and friendly.

Laura Zamora Nice and courteous and very professional

Mike Monica wrote our car insurance and had us on our way in about 30 minutes or less. The price was good. She is excellent. I have known Tommy since the 90s. Both are great to deal with. You wont go wrong with Salem Insurance.

Lupita Alvear Ive had a very pleasant experience each time. Their customer service is always curtious, they have always been kind and take the time to answer my questions. They have never been rude. And they have been the ones to give me the best quotes/prices in Brownsville.

Monica Martinez I had been searching for ways to lower my homeowners insurance when another company kept dragging me along. Thankfully, I was referred to Farmers Insurance – Jay Gutierrez, where I connected with Justin. From the moment I reached out, Justin responded promptly with compassion and professionalism. He had my new policy ready within a week and managed to reduce my annual premium by an impressive 50%! Throughout the process, Justin provided timely updates and valuable advice on the best next steps. I was so impressed with his service that I immediately referred him to a friend, who also made the switch to Farmers Insurance. Overall, it was a great experience, and I’m happy to continue doing business with Farmers Insurance – Jay Gutierrez. Highly recommend Justin and the team for their outstanding customer service and competitive rates!

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

Mackenzie Johnson Best insurance agency for trucking. Juan made my life easy. Saved me money and he was very professional. Thanks Juan!

Michelle Carter I highly recommend Farmers Insurance – Kenneth Payssee. Hailey from their office provided us with excellent customer service and was extremely helpful while we were insurance shopping during our house buying process. She was and still is very attentive and answers all our questions when we need any assistance!