Guard Co Insurance - Pasadena (TX)

Anthony Juarez very good customer service from paloma

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

David Hoang I have worked specifically with Hang Carrier, who has helped me with my car insurance and home owners insurance. She was able to find the best rates for me and took the time to explain to me what kind of coverage I would be getting with each policy instead of just giving me a generic policy. I truly feel that I was taken care of. She was patient with all of my questions and never made me feel dumb. She is very knowledgeable in the field and is great at what she does!

K Noel 10/10 wonderful people.

Diane Torrez Service is excellent and ALWAYS willing to go the extra mile. I have to admit, tried switching companies and always went back. So yes I recommend them. And don’t attend to use anyone else.

Joel Carrillo I recently purchased car insurance through Angela, and I couldn’t be happier with the experience. Angela was incredibly helpful, patient, and knowledgeable. She took the time to explain all of my coverage options in a way that was easy to understand, and she made sure I got the best policy to fit my needs and budget. I really appreciated how responsive she was and how smoothly the whole process went. If you’re looking for someone who truly cares about their clients and goes the extra mile, I highly recommend Angela!

Ted Novosad Wendel has been my agent for 20+ years I recently had a minor accident on a late Saturday Evening. I left a voicemail at that time, knowing they were closed but wanted to inform them of the accident. So surprised,, his employee Mark called my cell almost immediately, late Saturday Evening… assured me everything was ok… Just wonderful knowing that they are prompt and compassionate, very professional and easy to deal with. My experience was made very easy, nice too have such a wonderful agent and his wonderful employees. Followed up with many calls and emails making sure rental and body shop was handled… I didn’t have to do anything at all They handled everything so professional!!

lizbeth martinez My experience with EZ insurance has been great thanks to Tiffany! She has sold me and my family insurance. She makes sure to answer all our questions and makes sure I understand the details. She’s very dependable and professional. Definitely knows what she is doing!

Kim Schaade I had my home and auto with one agency for over 35 years. The rates had gone up and up with no claims on my part. It was time to see if the rate I was paying really was ridiculous. Vanessa found me new companies with even better coverage than I had before. I saved more per year than I ever could have imagined. Why did I wait so long to call Harmon Insurance Agency ??? Thanks Vanessa! Kim...Burleson, Tx

Christina Mikeska Been doing business with these guys for many years and have always done me right... Made sure I had the coverage I needed at the best price for me... Couldnt say enough about how Jeff and Wendy as well as the other ladies have done me better than any other... Look forward to many more years with them...thanks guys for always taking care of me