Destiny Kyles-Jones - State Farm Insurance Agent - Dallas (TX)

3 /5 S. Garrett: Great people but I haven’t had the easiest time with the office in the past two years that I have been working with them. I’ve had to constantly follow up for simple declaration pages or to have another person added to my policy. Monthly bills not being set to auto pay after countless conversations, etc. When I paid in advance set up was fine but any other requests took countless calls and emails for completion. I feel bad because all of the other reviews are great but that is just my experience.

4 /5 cherece ward: When I first started my policy things were great there was excellent communication and attention to details and questions were answered. In the past couple of weeks communications have been poor and getting my issues resolved has not been great. Hopefully going forward they will make efforts to strengthen communication with policy holders and get them the provide the assistance needed in a timely manner.

5 /5 Joel Carrillo: I recently purchased car insurance through Angela, and I couldn’t be happier with the experience. Angela was incredibly helpful, patient, and knowledgeable. She took the time to explain all of my coverage options in a way that was easy to understand, and she made sure I got the best policy to fit my needs and budget. I really appreciated how responsive she was and how smoothly the whole process went. If you’re looking for someone who truly cares about their clients and goes the extra mile, I highly recommend Angela!

5 /5 Mohammed Elmed: I had a great experience working with Antuan, my State Farm insurance agent. He was incredibly helpful from the very beginning—he answered all of my questions with patience and made sure I fully understood every part of my policy. Antuan took the time to explain all the details clearly and made the process of getting car insurance smooth and stress-free. I really appreciated his professionalism and friendly attitude. If you’re looking for someone who genuinely cares and will guide you every step of the way, I highly recommend Antuan!

5 /5 Racheal Roberts: I can’t say enough great things about my experience with Angela at State Farm! From the very first conversation, she was incredibly professional, knowledgeable, and genuinely invested in helping me find the best coverage for my home and auto insurance. Not only did Angela take the time to understand my needs, but she also went above and beyond to secure the most competitive rates possible. She explained everything clearly, answered all my questions with patience, and made what can sometimes be a stressful process feel effortless. Her attention to detail and commitment to customer service truly set her apart. I left feeling confident that I have the right coverage at the best price, thanks to her expertise. If you’re looking for an insurance agent who truly cares and will work hard to get you the best deal, Angela is the one to call. Thank you, Angela, for your outstanding service—I’m so grateful for all your help!