5 /5 Lisa Merritt: Great service. I have had several batteries replaced over the years and purchased many gifts, also. I love their selection of Jim Shore, especially at Christmas.
5 /5 Tommi Sue Homuth: Family owned jewelry store and they can change watch batteries and sell you high end diamond and precious stone jewelry. Just had rings resized, stones replaced and purchased great client gifts.
5 /5 Marlena Oakes: I broke two prongs on my engagement ring. I have an aquamarine stone, so a bit softer stone. Grays could not fix the prongs because they dont have a laser machine. They have someone in Dallas who does. They shipped my ring for me, had it fixed and had it shipped back to me. Its nice to know I could trust them with my ring. It also got cleaned really well. I was very happy and will continue to bring jewelry into be fixed into Grays.
1 /5 Shawn Powell: I bought my wife a brand new beautiful bible and took it to Grays Jewelers to have it engraved with her name. They completely ruined her bible and then offered to refund the cost of the engraving which was 11 bucks. They ruined a $100 bible and offered 11 bucks!!!!!
Savannah Castro One of my favorite James Avery stores that Ive been to. A really nice selection and I love the same day soldering Dillards locations have. David was incredibly helpful and was a joy to talk to!
Chaos Distracted Sabrina was so lovely and extremely pleasant. I found other earrings and went to return what I’d bought and man she was AMAZING. Super kind no matter what. I love their aesthetic and that they’re an actual American company - not overseas
J Glover Got an appraisal on an engagement wedding set. Howard was great to work with. Very friendly, honest and very knowledgeable. He walked us through the entire process and explained everything clearly about the set. He gave us some great ideas too. I highly recommend Howard. I will definitely use him in the future and spread the word about him.
David Anderson They were friendly and knowledgeable and gave me good value for my numismatic collection and my jewelry. Theyre close to my home and I will definitely call them again.
Tony Ku I dropped off a 2008 Submariner for service that was running 1 minutes behind (never serviced) a few weeks ago and got it back today in perfect runnning condition! I cant thank enough for Elijah and Andrew for their outstanding service that my wife and I received. My wife ended up purchasing an Omega Speedmaster 38 as well. Great place and great service.
Vanessa Ayala Medina This place is the best and Curtis is awesome!!!! The best price in town. We checked few places and they did not only have the best price but the best customer service as well. Curtis is like a metal guru. He gave us so much information and was able to answer all the questions. If you are looking to sell your jewelry this is the place.