Crystal Reform - Harlingen (TX)

Jasmine Bayliss After I recommended this jewelry store on a local mom’s group, I realized I never left a review for the store here. I highly recommend Kim Ngoc for onsite jewelry repairs. They have repaired gold earrings and rings for me. The store admittedly looks sketchy from the outside with the bars on the windows, and you have to wait to be buzzed in. However, this Vietnamese jeweler has been here since the early ‘80s. Gold jewelry is sold by grams based on market price, and I’ve found the price to be good. Most of the negative reviews I’ve seen have been related to customer service. I think most of the brusqueness is the language barrier. My Vietnamese is basic so I just wait to speak English with the daughter, Thao, who is delightful. They fixed my jewelry onsite while I shopped (about 45 minutes). Before my ring was taken back, Thao verified the stone’s authenticity and she verified it again before she gave it back to me. I’ve been pleased with the repairs.

Nikki Simmons A Friend of Nans had came into my work and mentioned she does engraving and my engagement ring was broken and had to be re engraved. The lady politely said she doesnt work with jewelry and told me about Nan. So I contacted Her via email of her site and she reached out to me very quickly. She had me come to her shop in Mckinney and I showed her my ring. She told me to contact the company that made my ring first to see if they would replace it. The company told us they wouldnt do anything for us. So I let Nan know what they said. She told me she was worried my ring would break even more with being repaired so she told me my options and I picked out a differnt band and she was able to send me 2 gorgeous ideas for the new ring and we ordered my wedding band. So we go to pick up the wedding band and in there is my band and my original engagement ring. She had fixed it! This women just went above and beyond. I couldnt believe it. I just cant say enough about this lady and her business.

Candace Jones The owners of this store were very nice and helpful. They have some beautiful jewelry. Definitely worth stopping by!

John Pena Just had to share my recent experience at Jared Jewelry store located on San Pedro in San Antonio. I took my custom diamond ring of 10 years to have it repaired. I was greeted by Annie Gallo. She was very nice, polite, professional, informative and very helpful. I inquired about the cost of the ring repair. Annie was very helpful in looking up my purchase and found I had purchased the warranty. After a few minutes, my ring was taken to be repaired, at no cost, and I was informed it would be ready the following day. Two days later, I picked up my ring. All I can say is WOW! My ring looked better than when I purchased it. Jared did an amazing repair job. I was truly impressed with Jared. They proved to be trustworthy and provided excellent customer service. For my next diamond purchase, Jared will be first on my list. Thank you Annie and Jared for making this a memorable experience.

Fathima Aab Shahina and Deepika did an excellent job. They were very helpful and courteous. Very attentive to all our requests. We had a very good experience at Malani Jewellers today. Awesome team ! Thank you !!

Ke Lli I love working with this owner. He always does a wonderful job on any pace I bring to him. Recently I brought in my grandfathers early 1900s vintage lionhead ring that had been missing a diamond eye for years. He was able to replace it flawlessly and extremely cost-effectively! If you have jewelry repairs sitting around your house I highly recommend you take them to him!!!

James Jaramillo If you are looking for the most beautiful selection of jewelry combined with the type of customer service that only a loving family owned business can offer then Rialto Jewelry is the place for you. I was there the other waiting while my watch was being serviced and I saw a young couple in love come in to shop for an engagement ring and it was so nice to see the time and care they were given. It’s nice to know that some businesses like this still exist. I will never shop at a big box jewelry store as long this wonderful store is around. You all are the best!!!

Blue Smoke Blaires BBQ The BEST in the biz! They created a custom ring setting and design for my hand-cut horse head emerald! They were amazing every step of the process and fast. People stop and ask about my ring nonstop and I have Jeffs Jewelry to thank for this beautiful heirloom ring!

Carson Tandy Incredible store front with good selection amount. They always have new stuff everytime I go in. Not to mention owners are so extremely friendly and give the store a hometown feel. Amazing people and have been through a lot. Support your local business!! They deserve it