James Avery Artisan Jewelry - Houston
F M Very helpful staff. Loved the organization of the staff and kindness. If i couldn’t find the items they directed me to the right store that had it!
1 /5 Magan Landry: If I could give zero stars I would!! I’m so angry!! For those of you who are in the market for jewelry repair, do not take your jewelry to Burketts Jewelry Emporium. I’ve learned a costly lesson!!! My experience has been terrible!!!! I brought my class ring to be resized. I was told that the cost would be 60 dollars to resize the ring only or 95.00 for the resizing and to put my engraving again. I opted for the second option, but I soon regretted the decision; they do not have an engraver on staff and source all engraving to Jiffy Trophy. When I received my ring back, not only was the engraving crooked, but my ring was thinner. I told store staff that I was unhappy with the engraving and I wanted a refund for the engraving. I was told that I was only charged for the resizing and that a refund would not be issued. I was told that gold was going to be used for the resizing of my ring. However, that was not the case; my ring band is thin, as though they shaved and buffed the band to resize it instead of cutting it and adding gold. I must pay 405.00 to get it corrected at Matthew’s Jewelers now. I am so angry, but I only have myself to blame because my mom recently got a ruby replaced in her ring, and they didnt even attempt to color-match the other stones.