Burketts Jewelry - Nederland (TX)

1 /5 Magan Landry: If I could give zero stars I would!! I’m so angry!! For those of you who are in the market for jewelry repair, do not take your jewelry to Burketts Jewelry Emporium. I’ve learned a costly lesson!!! My experience has been terrible!!!! I brought my class ring to be resized. I was told that the cost would be 60 dollars to resize the ring only or 95.00 for the resizing and to put my engraving again. I opted for the second option, but I soon regretted the decision; they do not have an engraver on staff and source all engraving to Jiffy Trophy. When I received my ring back, not only was the engraving crooked, but my ring was thinner. I told store staff that I was unhappy with the engraving and I wanted a refund for the engraving. I was told that I was only charged for the resizing and that a refund would not be issued. I was told that gold was going to be used for the resizing of my ring. However, that was not the case; my ring band is thin, as though they shaved and buffed the band to resize it instead of cutting it and adding gold. I must pay 405.00 to get it corrected at Matthew’s Jewelers now. I am so angry, but I only have myself to blame because my mom recently got a ruby replaced in her ring, and they didnt even attempt to color-match the other stones.

5 /5 Mona lisa: Great service from the employees. Had a special ring made, it turned out to be perfect for me. Highly recommend them.

5 /5 Lynn Jackson: Unique selection of fine jewelry and gifts. Quick battery change for watches!! My “go to” store for gifts and jewelry.

1 /5 Krystal Pacheco: Paid 120.00 for a diamond to be replaced. There was a different stone missing upon arrival. Upon further inspection an entire row of diamonds was replaced with smaller diamonds. I paid them to rob me. The fat dirty looking biker/jeweler & old ladies at the register were giggling the whole time. The joke was on me. Never again though. This place and the employees are garbage. Precisely why there isnt any traffic or customers there. Don’t waste your time or money. They are thief’s, plain and simple!

5 /5 Katrina Parsons: Christy and Holly were very helpful and pleasant to do business with.