5 /5 Molli McClanahan: This place is incredible! I highly recommend it to anyone who is trying to find the most high end unique pieces. Kate was the biggest help and I can’t recommend her enough. Beautiful atmosphere and exceptional service!
5 /5 Courtney Stoneking: We visited this store for the first time this weekend and the service fantastic!
We are new to the area and i needed some jewelry maintenance. I had checked out a couple other places but this is the one that felt best.
They also have beautiful jewelry and such a kind staff. Bob was our guy and he was very kind and helpful l. In fact we bought two new beautiful pieces.
Looking forward to going back!
5 /5 Desiree Oloteo: What can I say…. Their selection of fine jewelry is only surpassed by their friendly and professional customer service. From the time I enter the store until the time I leave, I feel like I’m shopping with a best friend.
5 /5 Teresa Kung: I was fortunate enough to receive service from Mr. Borrego (the owner) himself and he was so kind!! The store wasn’t busy when I stopped by in the middle of a Thursday and when I told them I needed to get back to Austin, they provided me a rush service without even charging me for it. Other jewelers hemmed and hawed about how hard the work would be due to replacing a stone slightly smaller than the existing one. But Mr. Borrego took one look and said it would be easy and he proved it by completing it himself within 10 min. I barely had time to sit down and get settled! :)
Everyone was so courteous and kind and you can tell it’s because it’s the culture of their store coming from their manager/owner. My ring looks amazing and the setting looks secure. I’d come back for sure even though it’s a good hour from my house.
5 /5 Michelle Rose Metz: Amazing service, genuine friendliness, and highly recommended from the start! I had inherited a wedding set that was the most opposite of my style that could have been imagined. Aron, Wendy, and Bob created and designed a wedding band that compliments my engagement ring perfectly! They not only met, but exceeded our expectations. Thank you so much!
Teresa Jimenez Jasmine did an amazing job I called she asked for the item number went to look for me and she had the merchandise. I told her I was on my way and she had it packed and ready to perfection I was in and out with my husbands anniversary/ birthday gift. Thank you so much Jasmine definitely a 10/10 sales person and customer service
Ayana Simpson Beautiful and affordable. They are helpful and will give you good deals if you are a returning customer. I will always come back to this booth. Not sure about the others. But you shouldn’t hesitate to at least check out the jewelry. They also do 90 day layaway.
Shenila Mehdi Absolutely fantastic experience. Amazing collection with lots of variety in diamond and gold and the service is exceptional! Zeenat, shobha, Roma and the owner Aziz bhai everyone made sure our experience was nothing less than 5 stars. Very welcoming, non judgemental, helpful and super friendly. I never felt rushed or pressured into buying. I usually buy all my jewelery from pakistan and this was my first purchase from USA and very happy. I bought a beautiful pendant set and bangle with certified diamonds. I will definitely be a returning customer.
Schery Nielson The work was beautiful but I was promised in 2 weeks it took over 2 weeks and when I went to pick up my repairs I was thinking around $200 and it was over $700! If I had known it was going to be that much I would have never had the repairs done. And the one ring that was to be sized is still to big. I won’t go back.
Update!
I got a call from Jenna very sweet lady. She went over all my concerns there were a few miscommunications and we got everything worked out. Thanks again Jenna!
Update:
Refund was in my bank and now it’s gone today. What happened??
Russell Rivers These folks are truly wonderful and talented people. I first bought a custom initials ring from them at the Houston livestock show and Rodeo a few years ago and was heartbroken when I lost it. Well for my birthday today I decided to make the trip to Fredericksburg to get a replacement. After hearing that we had driven from Houston just to buy a ring from them they offered to wave the sales tax as well as include a free cleaning cloth. She also offered water and snacks for the drive back. I had a great experience and the hospitality as well as the quality of the ring made it well worth the trip. My wife and I can’t say enough about this place. If you want an authentic piece of handmade Texan jewelry then you need to look here!
Joseph Longoria I couldn’t be happier with my purchase of the pear-shaped diamond solitaire ring — it’s absolutely breathtaking! The diamond sparkles beautifully and the craftsmanship is flawless. What really stood out was the exceptional customer service. Every question I had was answered promptly and professionally, and they made sure I felt confident every step of the way. From start to finish, the whole experience was seamless. Highly recommend to anyone looking for a timeless and elegant piece with great service to match! Thank you Chris !!!