Berdalli Jewelers Irving - Irving (TX)

Betty Peet I am new in town and needed some jewelry cleaned and an unusual change made to an old gold necklace. The Clerk spent a lot of time helping, advising and cleaning my pieces...while I waited, free of charge! The change on my other piece was made overnight, at a very reasonable cost, with an offer to buy back gold that was cut off the necklace. All of the transactions were above and beyond my expectations! Everyone was so nice and helpful, too!

James Braus The Staff was Professional Kind and Courteous.

Steffen S David is fantastic to work with - knowledgeable, patient and fairly priced! I definitely recommend him if you are looking for wedding bands, or need to make changes to an existing ring. He was able to make the wedding band of my wife match the design of her engagement ring perfectly, and I am more than happy the way my wedding band turned out based on a specific design I had asked for. Also a special appreciation for his wife Denise who advised us and kept us in the loop about the progress. Thank you both!

Jake Godi Excellent customer service. We love finding unique jewelry items for gifts for all of the family. Charm bracelets are so versatile and there are so many charms to choose from, you can build a custom bracelet for anyones interests.

Yvette Martinez Lester made it a fun experience for my daughter. Will definitely be coming back. Thank you Lester. Highly recommended!!!

George Torres I went on January 14 2024 to repair a chain that kept unhinging on and off. Nervous I would eventually lose it I decided to stop by and repair it. Trisha advised it was a hinge and took it to the back to repair it. She brought it back nice and cleaned and advised there was no charge! I offered to pay but she would not accept anything! I will definitely be back because of their excellent customers service!!! Strongly recommend them!!

Hannah Treasures galore! Bought some beautiful jade pieces and really enjoyed looking around at all the cool stuff. Staff were friendly and helpful. Very glad we made the time to go by!

Kristen Rutherford Our town is so lucky to have a master goldsmith with a brick-and-mortar shop! Sometimes you can even see the namesake proprietor at work crafting new pieces through the window as you approach. I visited last week to have my wedding and engagement rings combined into one, and it was an easy process. Within 48 hours, I had my rings back and shining on my finger. Pleasant experience at a reasonable rate considering the level of expertise and convenience of location. My husband commented he wished we had known about this place before having purchased our wedding rings. It would have been very special to have gotten something so unique and local.

Elizabeth Ashley Buck MJ was so caring and sweet to me today. I have never had anyone care for my jewelry as much as I do. She inspected my bracelet for the charms to make sure they were placed properly on my bracelet correctly, and found that my clasp was wrong and ordered it to be corrected when my new charm was placed. I have never had this done to my bracelet before. MJ then helped me with an exchange of my anklet, and painstakingly counted each little heart to ensure my charms were replaced perfectly spaced, and perfectly positioned; counting 20 of them between each charm. Then ordered each of them to be placed on my anklet with the correct silver smaller pieces so they look and feel better. The original silver connectors were the large ones intended for the bracelets. In all my years of purchasing jewelry from James Avery, I have NEVER encountered this level of customer service. Correction, never in my life, have I been treated so nice. Turned my day around in an instant. This will be my store now and forever.

Olivia Kohleffel After getting getting almost scammed at one place in the woodlands, Camillo’s took care of me and had the best price in the surrounding areas. They did my repair and were absolutely amazing. My ring looks brand new like the day I first got it.