Avalon Insurance Agency - Houston (TX)

Schreurs Cassandra “Cassie” Mina with this State Farm is AMAZING. She is so attentive and always willing to help. We searched around to so many different companies for insurance and did find a couple better prices, but Mina is what kept us with State Farm. We trust her, she is responsive, and has never been short of outstanding. 10/10 recommend using this State Farm, specifically for Mina!!!

James Jump Customer Service Par Excellence If you have any insurance needs dont settle until youve met with Thai Hoang. My insurance guy for life!

Jimeka Allen La Familia Insurance have great affordable rates and the customer service is awesome. Thelma was very pleasant to work with and extremely helpful. 10/10 would recommend.

Michele M Literally everywhere was quoting me$400-$500 /month with 1k deductible Ashley did amazing and beat every quote out of the water and got me $500 deductible for only $200/month By far greatest pricing and great customer service. Will forever recommend Ashley

Aimee Smitherman I have insurance through another agency, but I had the pleasure of dealing with a few of the agents employed here. They took the time to explain things to me and actually pointed out my best deal was somewhere else. Ive heard so many complaints from various people about insurance in general, but having dealt with a few poor companies in person, I can guarantee that the Tommy Potts crew are nothing like that. They are extremely helpful and even bend over backwards to make sure they help you as best as they can. Some people just dont understand how the agents have rules they must follow and cant give things away for free. As long as you take the time to actually sit down and talk with someone about what you are looking for, or what you are needing (in a calm manner without copping an attitude or passing the blame off your own shoulders), then 9 times out of 10 they will be able to help you. That is how the Tommy Potts crew works. If there is a way to help you, they do it. Next time I shop insurance, I will start with them, yet again. Thanks especially to their receptionist, Natasha, who is pleasant to speak with, and extremely knowledgeable. She was able to get me the information I needed to make an informed decision! Rock on, Tommy Potts and gang!

Robert Morgan Knowledgeable, friendly, and experienced. Great service!

vishal dholariya I’ve had an excellent experience with this insurance company! The team was incredibly helpful, taking the time to explain everything clearly and ensuring I understood all my options. They worked with me to find a great deal, so I no longer have to worry about my coverage. Highly recommend for anyone looking for reliable and friendly service!

Justin Gearhart Been with Matt for almost 30 years. He and especially his staff are almost like family members. Always great service in a timely manner when it’s needed most. It’s good to know in this day and age that there are people out there you can still count on. That means a lot to me. If you use Matt or are thinking of becoming a customer ask for Jennifer Ballard she’s wonderful. Kudos to Matt for choosing not only a great staff but fantastic people.