TWFG Insurance Services - Wichita Falls (TX)

edgar cerrillo Ive only been a homeowner for a couple of years so dealing with home insurance and understanding it has been a stress in itself. I contacted Dillon myrick and where many other fell short he succeeded. He went above and beyond when it comes to customer service. He answered every question I had and even offered sound advice and was able to give me multiple options where I had trouble even getting just one quote from multiple other places. He was prompt, polite and just seemed eager and happy to help in any way. I didnt feel any kind of pressure to settle for just any quote with him and on top of that I got greater coverage for my home for over 1k less.

Madeline Minor Frank was great, responsive, and friendly. He walked me through switching insurance companies and made it seamless.

Simone Adelugba The representative was patient and friendly. She demonstrated her knowledge of different companies pricing. She was able to find discounted insurance for my home and auto. I appreciate her willingness to make sure that I get what I needed.

Aedan Petty Fantastic customer service and attention to detail. Kerissa was quick to respond to my questions and I had quotes in my hand within the day. They had the best quotes by far with even better coverages than the competition. The whole process was smooth and I am extremely satisfied with the whole deal.

Tim McShane Great customer service, nice pleasant folk good rated. I have been with others but this is my best choice.

Anthony Foreman Cecelia is the best agent, she has helped me save so much money.

Liz Guzman Carlos was a great help adding me to my parents policy on a new car that my mother helped me get. He was very helpful and nice. Would definitely keep coming back here!!

Sherie Claiser Excellent customer service, very detail oriented, very helpful

Stephen Hughes I can’t say enough good things about working with Michael Ashdown at Goosehead Insurance. I reached out hoping to find a better auto insurance rate, and Michael absolutely delivered. He took the time to shop multiple carriers, explain my options in plain English, and find a policy that gave me the coverage I needed while saving me real money every month. What stood out most was how easy he made the process - no pressure, no confusion, just clear communication and fast results. It’s rare to find someone who combines professionalism with genuine care for their clients, but Michael does exactly that. If you want to save money without sacrificing coverage, call Michael. I’m glad I did.