1 /5 M Cardenas: Where do I start? I was with another insurance company for about 10 yrs. But after listening to the recommendations of several friends about how awesome State Farm was, I decided to switch auto insurance companies. After calling Ed Thompson’s State Farm location in Pearland, TX, answering all questions, and receiving a quote, I became a State Farm member. Well, one week after I became insured, State Farm asked me for proof of address, I provided it. Then several days later, I was questioned about my name change, well, I got married. Then a week passed and I was asked to provide proof of prior insurance, and yup you guessed it, I provided the documents. And then just two days ago I was asked to provide proof of purchase. So I called my auto finance company and was given a copy of Proof of Purchase, which I provided to State Farm yesterday. After providing everything State Farm requested, I received a call yesterday evening stating that they are cancelling my policy effective immediately. I was shocked, confused, then sad, then upset!!! After asking why several times, I could not be given a reason for the cancellation. I have had continuous insurance for years and no accidents. I could not believe I was being treated this way! I was told that I could reapply and that my payments would go up an additional $200 per month on top of what I was paying! That’s ridiculous! So I was left with the following options: 1) Reapply and pay the increased monthly payments, 2) go crawling back to my previous insurance company and hope and pray they accept me back, or 3) shop around for another insurance company, which would cause another hit to my credit score!! Ed Thompson’s office has caused me unnecessary stress, embarrassment, and a huge headache!!! I would steer clear of this office! I will do everything in my power to let everyone in Pearland, TX know NOT to do business with his office! This is not what I expected from State Farm and this will not be the last they hear from me.
